Anita Johnson

• Greeting people with a warm smile
• Manage phone calls
• Managing mail
• Maintaining the Reception area
• Monitoring office supplies
• Verify patient information

• Set up and enforced production standards and monitored operations to meet production goals and cost, quality, and delivery standards
• Managed production process and controlled all functioning of machinery and machine parameters in designated area
• Advised guidance, direction, and feedback to employees in designated areas to ensure cycle time performance and quality accuracy
• Trained new and existing employees on 6s methods and processes and evaluated performance of team members
• Familiarized with safety procedures for associated equipment, maintained orderliness within designated areas, and worked with shift leaders to achieve production safety and hygiene goals
• Facilitated production management in establishing and maintaining 6s, work instructions, and training materials
• Executed quality procedures, identified defective materials, and alerted team members and production management to unusual quality trends for corrective action
• Provided monthly statistical reports on team productivity, total revenue, and product quantities
• Oversaw proper documentation for quality control system and production tracking and reviewed quality control documentation completed by machine leaders
• Shaped and motivated a well-performing team through open communication and successful leadership strategies
• Presented senior production managers with regular reports on materials use, output, and other production metrics

• Provided guidance and educational resources to patients in a kind, courteous manner
• Improved relationships with other team members to achieve office and system service goals
• Completed daily job checklists to the desired standard and within a designated timeframe
• Schedule patient follow up appointment
• Verified patient insurance
• Maintained a clean environment

• Visual inspection of dialysis
• Operated and maintained machinery
• Following instructions, operating safely, and making adjustments to improve performance
• Perform routine maintenance and inspected for safety issues
• Checked output for flaws performing quality control and packing finished goods
• Created and maintained records, reporting problems to Leads, and following reporting procedures

• Minimized confusion by fulfilling client product needs and questions, all while assisting customers unreservedly
• Resolved customer complaints and store issues
• Increased customer satisfaction by providing a streamlined buying experience
• Adapted to changing work orders and production requirements to produce high-quality results

Detected defects and the integrity are towels by conducting regular visual inspection checks for adherence to established specifications throughout the manufacturing process