Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
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Anita JONES

Battle Creek,United States

Summary

Software-savvy quality assurance professional committed to confirming proper functionality and usability of software products before release. Plans test schedules and strategies according to project scope and delivery dates and monitors and tracks bug resolutions. Reviews software documentation to verify technical accuracy and completeness and to mitigate risks.

Overview

15
15
years of professional experience

Work History

UAT Test Analyst

CVS HEALTH CORPORATION
Troy, MI
01.2022 - Current
  • Implemented user acceptance testing with focus on documenting defects, identifying bottlenecks and executing test cases.
  • Kept scripts and test cases updated with current requirements.
  • Built automated test scripts to handle repetitive software testing work.
  • Recommended changes and corrections to developers for optimal software performance and usability.
  • Completed pre-implementation testing for new system modifications to assess potential impacts.
  • Operated under Agile and Scrum frameworks to complete releases and well-organized sprints.
  • Learned and adapted quickly to new technology and software applications.
  • Gained extensive knowledge in data entry, analysis and reporting.
  • Authored and maintained well-organized, efficient and successful manual test cases for entire team.
  • Documented testing procedures for developers and future testing use.

Quality Analyst

CVS HEALTH CORPORATION
Battle Creek, MI
01.2019 - 08.2020
  • Created and achieved product quality objectives and met product specifications.
  • Fixed identified issues to increase productivity and boost workflows.
  • Supported company in maintaining work environment focused on quality, communication, collaboration, integration, and teamwork.
  • Designed, documented and executed test scenarios to identify software bugs.
  • Addressed non-conformance issues, pausing production to correct errors.
  • Defined and implemented quality initiatives to reduce risk.
  • Collaborated with management to provide training on improved processes and assisted with creation and maintenance of quality training.
  • Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.

Patient Care Specialist

CVS HEALTH CORPORATION
Woonsocket, RI
01.2017 - 03.2018
  • Communication with Medical Doctors Office's including MD, RN, MA, Insurance Companies, Care Coordinators, Pharmacists from different business units.
  • Reviewed each step of patient care and made proactive adjustments to avert issues.
  • Screened patients for financial assistance and aided in preparing required funding documents.
  • Evaluated effectiveness of current strategies with interdisciplinary team and utilized recommendations to make permanent improvements to care standards.
  • Worked with patients and families to develop future plans and discuss care actions.
  • Resolved problems with communication and billing to foster seamless services.
  • Upheld confidentiality requirements and regulatory compliance guidelines.
  • Handled prescription refill requests by processing and adjudicated claims.
  • Collaborated with physicians to design at-home medication guidelines and educated patients and families on correct medication administration

Warehouse Manager

EPI Marketing Service
Battle Creek, MI
01.2009 - 01.2017
  • Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
  • Completed timely and accurate daily logs to keep internal reporting accurate and track materials movements.
  • Improved delivery plans with strong scheduling knowledge, organizational skills, and route development expertise.
  • Built motivated warehouse team to consistently accomplish operations goals and exceed performance targets.

Education

High School Diploma -

Continental Acacdemy
Miami, FL
06.2000

Skills

  • Information Verification
  • Microsoft Office proficiency
  • Audit Procedures
  • Test implementation
  • Critical Thinking
  • User Acceptance Testing (UAT)
  • Acceptance Criteria
  • Rally Software
  • Organization and Time Management
  • Clarity Systems IBM Clarity
  • Training Implementation
  • Audit Processes
  • Data Analysis
  • Team Mentoring
  • Manual Test Case Preparation
  • Time Management
  • Software Defect Documentation
  • Manual test case preparation
  • Defect monitoring
  • Documentation skills
  • Teamwork and Collaboration
  • Good Telephone Etiquette
  • Decision-Making
  • Excellent Communication

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

UAT Test Analyst

CVS HEALTH CORPORATION
01.2022 - Current

Quality Analyst

CVS HEALTH CORPORATION
01.2019 - 08.2020

Patient Care Specialist

CVS HEALTH CORPORATION
01.2017 - 03.2018

Warehouse Manager

EPI Marketing Service
01.2009 - 01.2017

High School Diploma -

Continental Acacdemy

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Anita JONES