Medical Biller with extensive knowledge of medical billing processes, bringing a reliable and adaptable approach to navigating evolving industry needs. Skilled in multitasking and organization, I thrive in fast-paced environments while ensuring strict HIPAA compliance. My expertise in medical billing and coding, combined with a detail-oriented approach, has consistently improved financial outcomes for healthcare providers.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Medical Biller
Omni MBS
02.2020 - 02.2025
Managed billing for various providers, including behavioral health specialists, general medical doctors, fertility clinics, and cardiology practices.
Verified insurance of patients to determine eligibility.
Submitted charges within 24 hours ensuring appropriate CPT codes, diagnosis codes, and modifiers were used.
Daily processed EOB's and patient payments, keeping accounts clean and up to date.
Communicated with insurance providers to resolve denied claims and resubmitted.
Managed appeals process for denied claims, resulting in successful reimbursements from insurance companies.
Enhanced revenue collections for the medical practices with diligent follow-ups on unpaid claims.
Acted as liaison between healthcare providers and insurance companies; resolved disputes quickly while maintaining positive relationships.
Reviewed outstanding balances owed by patients; initiated collection actions if necessary resulting in improved account recovery efforts.
Responded to customer concerns and questions on daily basis.
Managed billing for up to 15 providers while ensuring patient confidentiality by abiding HIPPA regulations.
Medical Assistant
Skagit Family Health Clinic
01.2019 - 02.2020
Sanitized, restocked, and organized exam rooms and medical equipment.
Obtained client medical history, medication information, symptoms, and allergies.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Assisted physicians with minor procedures, including preparing and sterilizing instruments.
Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
Supported patient well-being, providing empathetic care and addressing concerns with sensitivity.
Performed EKGs, spirometry testing, hearing screens and other diagnostic tests.
Explained procedures to patients to reduce anxieties and increase patient cooperation.
Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
Medical Assistant
Bellingham Urgent Care
08.2018 - 12.2018
Maintained clean, sanitized waiting area, as well as stocked and organized exam rooms
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Performed medical records management, including filing, organizing and scanning documents.
Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
Facilitated positive patient experience, greeting patients warmly and providing clear directions within clinic.
Answered telephone calls to offer office information and answer questions.
Completed EKGs and other tests based on patient presentation in office.
Contacted patients regarding their lab results.
Medical Assistant Intern
Bellingham OBGYN
07.2018 - 08.2018
Welcomed patients and inquired about wellbeing since last visit.
Prepared examination rooms for patient visits, ensuring cleanliness and availability of necessary supplies.
Obtained client medical history, medication information, symptoms, and allergies.
Improved patient outcomes by accurately recording vital signs and communicating findings to the medical team.
Safeguarded confidential patient information through strict adherence to HIPAA regulations in all communications and documentation processes.
Contributed to a well-organized clinical environment through effective inventory management and equipment sterilization.
Assisted physicians with in house procedures.
Sales Associate
Old Navy
05.2016 - 07.2018
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Educated clients on current promotional offerings and products using persuasive selling tactics.
Managed returns, exchanges and refunds in accordance with store policy.
Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Crew Member
Chipotle Mexican Grill
07.2017 - 06.2018
Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
Provided excellent customer service by greeting customers and meeting quality expectations.
Kept food preparation area, equipment, and utensils clean and sanitary.
Trained new team members on procedures, customer service, and sales techniques.
Prepared products following restaurant, health, and safety standards and procedures.
Enhanced team efficiency by consistently preparing workstations before peak hours.
Prepared recipe ingredients by washing, peeling, cutting, and measuring.
Education
Associate of Arts - Medical Billing And Coding
Skagit Valley College
Mount Vernon, WA
06-2018
Skills
Medical billing and coding
CPT / ICD-10 knowledge
Accounts receivable
Denial management
Multitasking and organization
Medical terminology
Customer account management
Clinical documentation
Specimens collection and processing
Professional bedside manner
HIPAA compliance
Reliable team player
Certification
Certified Professional Coder (CPC) - American Academy of Professional Coders (AAPC). (In Progress)