Anita Law

I typically cleaned houses and apartments for people. Cleaning where they requested as they requested.

Also do construction cleaning for homes preparing to be sold.

I did my own advertising by placing business cards in high traffic areas and relied a lot of word of mouth.

I enjoy helping people keep their places clean, as well as the interaction with my clients who sometimes have limited interactions with people.

• Maintained cleanliness and organization of facilities to ensure safe and welcoming environments.
• Operated cleaning equipment, including floor scrubbers and vacuums, for efficient facility upkeep.
• Conducted routine inspections to identify maintenance needs and report issues promptly.
• Assisted in waste disposal and recycling efforts to promote sustainability within the workplace.
• Followed safety protocols to minimize hazards while performing custodial duties efficiently.
• Collaborated with team members to coordinate cleaning schedules and prioritize tasks effectively.
• Supported special events by setting up spaces and ensuring cleanliness before and after activities.
• Learned new techniques for cleaning and maintenance through training sessions and hands-on experience.
• Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
• Emptied trash cans and recycling bins to keep building clean and free of germs.
• Maintained a well-organized supply closet for easy access to necessary tools.
• Replaced and refilled paper towel and toilet paper dispensers for users convenience.
• Moved furniture for cleaning and set up for special events.
• Followed safety protocols and safe use of protective gear to prevent injury to self and others.
• Handled spills, accidents and other cleaning emergencies to maintain cleanliness standards throughout assigned shift.
• Responded quickly to emergency situations such as spills or leaks, minimizing damage and ensuring safety.
• Checked in and stocked inventory throughout facility.
• Deep cleaned or replaced flooring, performing stripping, sealing and finishing tasks.
• Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
• Supported event setup and tear-down, contributing to successful school functions.
• Cleaned equipment and machinery to maintain in optimum working condition.
• Assisted in inventory management to ensure adequate supplies were always available for custodial needs.
• Participated in ongoing training opportunities to stay up-to-date on best practices in facilities maintenance.

• Cultivated relationships with clients to enhance customer satisfaction and retention.
• Delivered tailored product presentations that addressed client needs and preferences.
• Analyzed market trends to identify opportunities for business growth and competitive advantage.
• Collaborated with marketing teams to develop effective promotional strategies and campaigns.
• Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
• Generated additional sales opportunities with upselling and cross-selling techniques.
• Expanded customer base through cold calling, networking, and relationship building.
• Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
• Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
• Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.
• Cultivated deep understanding of product features to answer questions and overcome objections.
• Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
• Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
• Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
• Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
• Informed customers of promotions to increase sales productivity and volume.
• Met with customers to discuss and ascertain needs, tailor solutions and close deals.
• Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
• Developed and maintained strong working relationships with professionals within assigned territory.
• Met existing customers to review current services and expand sales opportunities.
• Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
• Presented professional image consistent with company's brand values.
• Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
• Attended monthly sales meetings and quarterly sales trainings.
• Developed, maintained and utilized diverse client base.