Anita Lemieux
Kent
Summary
Proven to excel in fast-paced environments, I leveraged my strong multitasking and organizational skills at companies like Amazon to enhance team productivity and customer satisfaction. Recognized for exceptional customer service and efficient cash handling, I consistently exceeded performance expectations, contributing to a positive and efficient workplace.
Overview
5
5
years of professional experience
Work History
Crew
McDonald's
01.2020 - 02.2022
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
- Trained new team members on procedures, customer service, and sales techniques.
- Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
- Operated cash register to ring up final bill and process various forms of payment.
- Ensured proper food storage protocols were followed, contributing to improved food safety measures within the establishment.
- Exceeded performance expectations consistently, receiving recognition from supervisors for dedication to job responsibilities.
- Assisted with financial tasks such as cash handling, drawer reconciliation, and end-of-day deposits when needed.
- Strengthened workplace safety by promptly identifying potential hazards and taking corrective action.
- Supported inventory management efforts by accurately tracking stock levels and reporting low supplies to supervisors.
- Led shifts to ensure smooth operations and maintain service quality.
Overnight Freight Associate
Home Depot
03.2022 - 11.2023
- Ensured a safe work environment by adhering to company safety policies and procedures at all times.
- Maintained clean workspaces throughout shifts, promoting a well-organized and efficient warehouse environment.
- Enhanced team productivity by collaborating with coworkers to complete tasks efficiently and on time.
- Supported store''s business goals through accurate inventory control and timely replenishment of stock levels.
- Assisted in preparing the store for opening each day, ensuring a seamless transition between night shift activities and daytime operations for optimal customer experience.
- Adapted swiftly to changing priorities, demonstrating flexibility in managing multiple tasks simultaneously during overnight shifts.
- Maximized storage space utilization by optimizing product placement within the warehouse layout.
- Expedited order processing with systematic unloading and inspection of incoming freight loads.
- Participated in ongoing training programs, staying current with industry best practices for efficient warehousing operations.
- Contributed to loss prevention efforts by identifying damaged or misplaced merchandise and reporting concerns to supervisors immediately.
- Fostered positive working relationships with colleagues from diverse backgrounds, promoting a collaborative team atmosphere.
- Provided excellent customer service, addressing any inquiries or concerns from shoppers that arose during overnight stocking hours.
- Streamlined unloading process by effectively utilizing equipment such as pallet jacks, forklifts, and hand trucks.
- Increased customer satisfaction by ensuring inventory was stocked accurately and promptly on the sales floor.
- Reduced product damages by carefully handling and storing items in designated areas.
- Communicated effectively with management regarding any discrepancies or issues found during overnight processes.
- Operated specialized equipment to efficiently manage overnight freight tasks.
- Transported carts exceeding 100lbs efficiently to support overnight freight operations.
Warehouse Sorter
Amazon
11.2023 - 05.2024
- Skilled at working independently and collaboratively in a team environment.
- Worked effectively in fast-paced environments.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Learned and adapted quickly to new technology and software applications.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Proved successful working within tight deadlines and a fast-paced environment.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Lifted and transported heavy boxes to designated areas, ensuring efficient workflow and adherence to safety protocols.
- Sorted and organized boxes systematically to maintain an efficient workflow.
Crew Member
AMC Theatres
03.2024 - 10.2024
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Assisted other team members to achieve goals.
- Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
- Trained new team members on procedures, customer service, and sales techniques.
- Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
- Became familiar with products to answer questions and make suggestions.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Prepared products following restaurant, health, and safety standards and procedures.
- Ensured accurate order fulfillment with diligent attention to details while assembling meals.
- Assisted in reducing wait times by efficiently managing customer queues during peak hours.
- Ensured proper food storage protocols were followed, contributing to improved food safety measures within the establishment.
- Stocked shelves to organize aisles in assigned department.
- Exceeded performance expectations consistently, receiving recognition from supervisors for dedication to job responsibilities.
- Contributed to increased sales by upselling menu items and promoting special offers.
- Strengthened workplace safety by promptly identifying potential hazards and taking corrective action.
- Participated in ongoing training programs to continuously update knowledge of company policies and procedures.
- Supported inventory management efforts by accurately tracking stock levels and reporting low supplies to supervisors.
- Achieved recognition for exceptional customer service, highlighting importance of customer interactions.
Education
Welding
Pierce College
Puyallup, WA09.2021
Ged -
Green River Community College
Auburn, WASkills
- Customer service
- Clear communication
- Cash handling
- Customer engagement
- Cleaning and sanitizing
- Flexible schedule
- Interactive communication skills
- Safe food handling
- Teamwork and collaboration
- Multitasking and organization
- Time management
Timeline
Crew Member
AMC Theatres
03.2024 - 10.2024
Warehouse Sorter
Amazon
11.2023 - 05.2024
Overnight Freight Associate
Home Depot
03.2022 - 11.2023
Crew
McDonald's
01.2020 - 02.2022
Welding
Pierce College
Ged -
Green River Community College