ANITA MARIE BRENON
Niagara Falls,NY
Summary
Industrious Center Manager dedicated to keeping operations efficient and smooth by delivering successful leadership and team management at all levels. Experienced in administering budgets, overseeing personnel needs and solving routine and complex problems. Additionally an experienced Assistant Quality Manager with 5 years of documented quality control success. Developed specific and measurable goals, improvements and standards to continuously and consistently improve quality and reduce and eliminate errors. Facilitated employee training, including New Hire Orientation.
Overview
19
19
years of professional experience
Work History
Center Manager
CSL Plasma
05.2023 - Current
- Responsible for all aspects of financial oversight to include: setting annual budget, ensuring center meets monthly financial targets and on-going cash management objectives, and adhering to cash management, financial reporting and other financial responsibilities
- Responsible for overall center quality compliance by ensuring the business is inspection ready at all times and meetings with QA to include but not limited to regulatory and customer requirements to ensure the purity and efficacy of the plasma and the safety of donors and employees
- Conduct recruitment, training, development, counseling and termination
- Manage effectively employee turnover within center operations
- Adhere to HR policies and practices through fair and equitable treatment of all employees
- Communicate effectively with HR to ensure compliance.
- Managed work and performance of more than 35 employees.
Quality Manager
CSL Plasma
01.2019 - 05.2023
- Interium AMQ at Irondequoit center, AMQ at Lackawanna center and AMQ at Niagara Falls Center.
- Follow quality standards and procedures to minimize errors and maximize customer satisfaction
- Mentor and encourage employees to strive for excellence while fostering professional growth
- Evaluate quality problems and performed assessments to identify and resolve issues
- Manage and archived quality documentation
- Participate in internal and external quality audits
- Inspected inbound and outbound products for compliance with established industry standards, company policies and procedures.
- Coordinated and oversaw periodic audits to evaluate product quality and safety and address non-conformances.
Owner/Agent
Augusta Bell Travel
01.2022 - Current
- Provide personal, group and business customers with well-researched travel options and booking for lodging, transportation, entertainment activities and travel insurance.
Charge Technician
Catholic Health
01.2005 - 01.2019
- Trained staff, scheduled work hours and assigned projects for 30 person work group
- Kept laboratory in compliance with applicable guidelines and laws.
Independent Contractor
PBT, EMSI, Inc
01.2013 - 01.2015
- Conducting at home insurance exams including lab tests, EKG and stress testing
- Conducting at home testing for patients enrolled in studies.
Education
Bachelor's - Technical Management
DeVry University
Chicago, IL06.2018
Associate - Health Information Management
DeVry University
Chicago, IL01.2016
Skills
- Department Oversight
- Records Organization and Management
- Problem Anticipation and Resolution
- Performance Assessment
- Deviation Management
- Customer Service
- Audit Hosting (FDA, State, GHA, Internal)
- Microsoft SharePoint
- Microsoft Outlook
- Supply Chain Management
- Critical Thinking
- Motivational Team Management
Timeline
Center Manager
CSL Plasma
05.2023 - Current
Owner/Agent
Augusta Bell Travel
01.2022 - Current
Quality Manager
CSL Plasma
01.2019 - 05.2023
Independent Contractor
PBT, EMSI, Inc
01.2013 - 01.2015
Charge Technician
Catholic Health
01.2005 - 01.2019
Bachelor's - Technical Management
DeVry University
Associate - Health Information Management
DeVry University
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