Anita McIntyre
Baytown,TX
Summary
Qualifications are widespread, including years of office experience, insurance verification including obtaining pre-authorization if needed. Excellent organizational and interpersonal communication skills. Review referrals both clinically and financially by gathering vital information. Admitting patients, ensuring the patient's paperwork is in order, room is ready and equipment is onsite and their needs are taken care of. Resolve and answer patient's questions and complaints both in person and on the telephone and maintain patient confidentiality. The ability to work independently, take initiative, multi task, extensive customer service, solid computer skills, and a real feel for dealing with people.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Intake Coordinator
Aftercare Solutions Medical Group
Clear Lake, TX
05.2022 - 07.2022
- Receive and process referrals from a variety of referral sources such as hospitals and nursing homes.
- Schedule patient with Provider and call patient to confirm appointment.
- Manage referrals for admission by verifying clinical needs, financially and location.
- Work closely with agencies and hospital case managers for a smooth transition.
- Coordinate with Clinical Manager for staffing needs and care delay issues.
- Use different platforms to manage intake process such as eClinicalWorks, TriZetto Provider Solutions and ZeeMaps.
Admissions and Marketing Director
Linda Vista Nursing And Rehabilitation Center
Ashland, OR
01.2013 - 08.2021
- Respond to inquiry calls from hospital discharge planners, physicians, nursing homes, families and other referral sources.
- Clinically and financially approve referrals.
- Effectively manage occupancy levels, census/premium mix.
- Schedule admission times, coordinate with team when needed, order DME equipment or any supplies if needed prior to admission.
- Schedule meetings with patient or family to sign admission packet upon admission.
- Continually maintained and improved company's reputation and positive image in markets served.
- Manage, investigate and resolve any issues that come up.
- Excellent ability to work independently and handle pressure.
Community Marketing Liaison
Signature Home Health
Central Point, OR
10.2012 - 01.2013
- Responsible for researching, developing and building referral contacts.
- Strengthen relationships and produce referrals in assigned territory.
- Increased Census
- Manage, build and develop referral relationships.
- Exceed Marketing budget.
- Work closely with hospitals, physicians, state case managers, home health agencies, assisted livings, nursing homes and other referral sources.
Administrative Assistant
OnTrack
Medford, OR
09.2010 - 10.2012
- Established time management skills, ability to organize and coordinate multiple projects at once.
- Managed multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Support mid to senior-level management, including typing reports, spreadsheets creation and faxing among other responsibilities.
- Restock supplies and submitted purchase orders to maintain stock levels.
- Managed relational database to store information for reference, reporting and analysis
- Updated spreadsheets and databases to track, analyze and report on performance and sales data
Admissions Coordinator and Marketing Director
Medford Rehabilitation And Healthcare Center
Medford, OR
12.2003 - 07.2009
- Represent, manage admissions department and facility.
- Review referrals both clinically and financially to determine admission.
- Obtain pre-authorization if needed.
- Review patient orders to verify completion, signed and not missing anything.
- Supply families with information to help them make their best decision possible for their loved one.
- Deliver patient services in respectful manor which promotes dignity and patient satisfaction.
- Travel to hospitals and do on-site visits and home assessments.
- Created and managed marketing budget and monthly reporting.
- Identified new opportunities to enhance communication with team members, leveraging internal communication channels.
- Conduct and attend marketing meetings.
- Collected, sorted and reviewed marketing information and produced timely corporate reports.
Education
High School Diploma -
Hidden Valley High School
Murphy, OR06.1984
Skills
- Customer Service
- Communication
- Problem-Solving Skills
- Time Management
- Team Player
- Marketing Management
- Integrity
- Dependability
- Intake assessment
- Appointment Scheduling
Certification
Rapport Leadership Master Graduate
Timeline
Intake Coordinator
Aftercare Solutions Medical Group
05.2022 - 07.2022
Admissions and Marketing Director
Linda Vista Nursing And Rehabilitation Center
01.2013 - 08.2021
Community Marketing Liaison
Signature Home Health
10.2012 - 01.2013
Administrative Assistant
OnTrack
09.2010 - 10.2012
Admissions Coordinator and Marketing Director
Medford Rehabilitation And Healthcare Center
12.2003 - 07.2009
High School Diploma -
Hidden Valley High School
Similar Profiles
Campbell StoughtonCampbell Stoughton
Robson Aftercare at Robson AftercareRobson Aftercare at Robson Aftercare
Elon BrooksElon Brooks
Behavioral Health Specialist at Unlimited Visions AftercareBehavioral Health Specialist at Unlimited Visions Aftercare
Timothy Ginikachi OkparaTimothy Ginikachi Okpara
Leaving Care Children's Support Worker at Signature Aftercare LtdLeaving Care Children's Support Worker at Signature Aftercare Ltd