Anita Mcknight
Las Vegas,NV
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Security Guard
Bolthouse
Bakersfield, CA
01.2018 - 08.2022
- Monitored closed circuit television systems.
- Reviewed security logs to ensure proper documentation was maintained.
- Enforced safety regulations and monitored access control points.
- Issued visitor badges and access cards to authorized personnel.
- Patrolled parking lots and garages ensuring all vehicles were properly parked in designated areas.
- Answered questions from the public regarding facility rules and regulations.
- Responded to alarms, emergencies, and disturbances.
- Completed incident reports regarding violations of policies or procedures.
- Provided customer service assistance to staff and visitors in a professional manner.
- Identified potential security risks and recommended corrective actions.
- Interacted with law enforcement officials to report incidents or violations of laws and regulations.
Caregiver
Heavenly Angels Inhome Care
Bakersfield
05.2016 - 12.2018
- Assisted elderly clients with activities of daily living, such as bathing, dressing and grooming.
- Ensured compliance with all applicable laws, regulations and standards governing home health care services.
- Participated in team meetings regarding client progress or concerns raised by family members.
- Transported clients to doctor appointments and other errands using wheelchair accessible vehicles.
- Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
Receptionist
kern county housing authority
Bakersfield
03.2013 - 03.2015
- Maintained high levels of professionalism while interacting with customers via phone or email.
- Attended regular training sessions on updates and changes within the industry or organization.
- Updated customer accounts, addresses and contact information within call management databases.
- Resolved customer complaints in a timely manner to ensure customer satisfaction.
- Processed orders, forms, applications, and requests accurately and efficiently.
Education
High school diploma -
Channel Islands High School
Oxnard, CA06.2010
Skills
- Alzheimer's Care
- Office Management
- Cashiering
- Data collection
- Customer service
- Hospitality
- Childcare
- Hotel experience
- Cash handling
- Behavioral health
- Mental health counseling
- Communication skills
- Medical terminology
- Google Docs
- QuickBooks
- First aid
- Microsoft Office
- Windows
- Computer skills
- Microsoft Excel
- Call Control
- Technical Support
- Product Upselling
- Customer Relationship Management
- Payment Processing
- Quality Assurance
- Documentation And Reporting
- Technical Troubleshooting
- Proficient in [Software]
- Training experience
- Proficiency in [Type] software
- Account Management
Certification
- CPR Certification
- Guard Card
Timeline
Security Guard
Bolthouse
01.2018 - 08.2022
Caregiver
Heavenly Angels Inhome Care
05.2016 - 12.2018
Receptionist
kern county housing authority
03.2013 - 03.2015
High school diploma -
Channel Islands High School
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