Experienced healthcare workforce development professional with over 20 years of dedicated service. Skilled in recruitment and supervision of high performing teams. Demonstrated leadership through hard work, positivity, collaboration, and motivation. Strong problem-solving abilities and ability to foster strong client and team relationships. Committed to supporting team success and achieving organizational goals.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Recruiting Account Director
Texas Association Of Community Health Centers
Austin, TX
05.2023 - Current
Manage recruitment contracts with external recruiting firms.
Track recruitment firm engagements with member health centers effectively.
Liaison between health center staff and recruitment firms, effectively troubleshooting issues.
Collaborate with TACHC Communications team to devise marketing strategies to promote recruitment firm partnership to member health centers.
Manage and promote the annual TACHC compensation and benefits survey among TACHC health center members.
Assist health centers in creating workforce workplans through technical support.
Utilize analysis of recruitment firms' reports to generate concise summaries of participant data for internal
Efficiently coordinate training programs to optimize recruitment, on-boarding, retention, and staff engagement.
Workforce, Recruitment and Retention Director
Texas Association Of Community Health Centers
Austin, Texas
03.2018 - 05.2023
Supervised Health Workforce Development Coordinator for PCA grant activities and monitored HRSA Project Officer's quarterly updates.
Provided the Recruitment and Retention (R&R) and Workforce Development update for the quarterly TACHC Board Meetings and Executive Summary
Monitored and assisted with providing training and technical assistance to health centers' workforce planning, recruitment, onboarding, and retention best practices.
Oversaw the work of two Provider Services Specialists and a Recruitment and Retention Department Assistant to achieve specific programmatic objectives using well-defined metrics.
Led and developed yearly work plan activities for Recruitment and Retention Department, while actively monitoring progress.
Provided oversight of the recruitment and retention PCA grant activities and collaborated with outside partners to ensure that grant deliverables were met.
Developed and maintained partnerships with national cooperative agreement organizations, state primary care associations, and workforce-related agencies for support and ideas exchange on workforce strategies, projects, and issues.
Provided recruitment and retention support for various positions, such as clinical, dental, behavioral health, and executive leadership roles, in health centers. Managed the candidate recruitment tracking database.
Provider Services Specialist
Texas Association Of Community Health Centers
Austin, TX
03.2006 - 03.2018
Led marketing and promotion of health center job opportunities and managed the recruitment vendor contract agreements utilized for online job advertisement, medical journal/print advertisement, recruitment database tracking, and candidate sourcing.
Participated in recruitment job fairs, professional conferences, and provided presentations at residency and training programs to promote health center career opportunities.
Sourced candidates via PracticeLink, conducted preliminary screenings, and telephone interviews.
Presented qualified, vetted candidates to specific health center opportunities of interest. Monitored the recruitment process of each candidate through a recruitment database tracking system for timely follow-ups, interviews, and site visits.
Assisted health centers in recruitment by personally selecting and screening candidates. Followed up via retention calls at 30-day and 6-month intervals to ensure successful onboarding.
Conducted site visits and conference calls to discuss recruitment needs and share resources with health center staff.
Managed the recruitment and retention listserv to facilitate resource sharing for recruiting, promoting activities, projects, services, and program successes.
Ran opportunity status reports to update health center staff of active job searches and adjusted search priorities accordingly.
Education
Bachelor of Science - Healthcare Administration
Texas State University
San Marcos, TX
05.2000
Skills
Interview skills
Presentation skills
Strong communication skills (written and oral)
Problem solving, decision-making and organizational skills
Research and analysis skills
Recruitment and marketing
Supervisory experience, including but not limited to, interviewing, onboarding, training, directing assignments, coaching, performance appraisal
Strong customer service orientation, positive attitude, self-motivated
Proficiency with PracticeLinkcom database, web-based applications, Microsoft Office Suite, specially Outlook, Excel, Word and PowerPoint, Zoom
Director, Clinical Workforce at National Association Of Community Health CentersDirector, Clinical Workforce at National Association Of Community Health Centers
Healthcare Workforce Specialist at Pennsylvania Association of Community Health Care CentersHealthcare Workforce Specialist at Pennsylvania Association of Community Health Care Centers
National Certified Medical Assistant at North Texas Area Community Health CentersNational Certified Medical Assistant at North Texas Area Community Health Centers