Summary
Overview
Work History
Education
Skills
Timeline
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ANITA MITCHELL

Comanche,OK

Summary

Dynamic professional with extensive experience in financial management and partnership building at Arvest Bank Group Inc. Proven leadership and negotiation skills, successfully streamlining loan processes and enhancing customer satisfaction. Adept at event coordination and communication, fostering strong relationships with real estate agents and clients to drive organizational success.

Overview

35
35
years of professional experience

Work History

Community Development Mortgage Loan Originator

Arvest Bank Group Inc.
Duncan, OK
01.1990 - Current
  • Located and suggested loan packages that met client needs and priorities.
  • Negotiated terms of loans with borrowers or their representatives while adhering to company policies and procedures.
  • Verified applicant information by consulting with outside agencies, credit bureaus and businesses.
  • Verified client financial information to determine creditworthiness and loan eligibility.
  • Improved loan processing times by streamlining application procedures.
  • Updated client account information and records in company databases.
  • Helped customers make decisions about loans and lines of credit based on availability, terms and benefits.
  • Gathered client debt, credit and income information to determine loan eligibility.
  • Promoted mortgage products through marketing campaigns using multiple channels such as email blasts, social media posts.
  • Provided excellent customer service at all times by responding promptly to inquiries.
  • Originated loans and assisted senior-level credit officers with complex loan applications.
  • Submitted approved files for final review prior to closing date.
  • Established and nurtured relationships with real estate agents and other industry professionals.
  • Met with applicants to obtain information for loan applications and answer questions about processes.
  • Collaborated with company teams to expedite loan approval processes.
  • Guided applicants through the loan process, from application to closing.
  • Maintained up-to-date knowledge of various loan products and compliance regulations.
  • Evaluated and approved loan applications based on established criteria.
  • Reviewed borrower documents such as tax returns, bank statements, employment history. to verify accuracy and completeness.
  • Stayed abreast of lending regulations, industry trends and market rates.
  • Assessed feasibility of loan approval by reviewing financial histories, available credit and current employment.
  • Informed customers of application deadlines, approvals and denials.
  • Reviewed loan agreements to verify completeness and accuracy according to applicable policies.
  • Educated clients on the implications of changes in mortgage rates.
  • Attended industry events, seminars, workshops for professional development purposes.
  • Reviewed client documentation and contracts for discrepancies and mistakes.
  • Informed customers of loan application requirements and deadlines.
  • Provided comprehensive mortgage loan advice and guidance to potential borrowers.
  • Collected and verified financial information from applicants.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Educated customers regarding actions and strategies for debt repayment.
  • Listened carefully to customer complaints and swiftly resolved issues by taking appropriate action.
  • Developed relationships with real estate agents, builders, title companies, attorneys and other referral sources.
  • Researched and evaluated various loan products to determine the best fit for each customer.
  • Developed and maintained relationships with local real estate agents.

Committee Member

Duncan Board of Realtors
Duncan, Oklahoma
01.2004 - Current
  • Provided organizational leadership and collaborated with executive partners to establish long-term goals, strategies and company policies.
  • Presented ideas for new programs and initiatives at monthly board meetings.
  • Developed strategies to address identified gaps in services and resources within the organization's scope of responsibility.
  • Promoted plans for raising funds for and improvements.
  • Met with committee members to review and develop policies and business strategy.

Committee Member

Comanche Chamber Of Commerce
Comanche, OK
01.2010 - Current
  • Presented ideas for new programs and initiatives at monthly board meetings.
  • Planned and executed events to broaden reach and improve success of initiatives.
  • Maintained records of all discussions held during meetings, including minutes, agendas, handouts.
  • Attended meetings, listened to presentations and discussed various topics with other committee members.

Board Member

Comanche Housing Authority
Comanche, OK
01.2010 - Current
  • Maintained confidentiality in regard to internal organizational affairs and information.
  • Attended board meetings and reviewed meeting agendas.
  • Approved organizational strategies, budgets and business decisions.

Education

High School Diploma -

Duncan High School
Duncan, OK
05-1988

High School Diploma -

Red River Vocational Technical School
Duncan
05-1988

Skills

  • Financial management
  • Partnership building
  • Leadership skills
  • Communication skills
  • Customer service
  • Negotiation skills
  • Event coordination

Timeline

Committee Member

Comanche Chamber Of Commerce
01.2010 - Current

Board Member

Comanche Housing Authority
01.2010 - Current

Committee Member

Duncan Board of Realtors
01.2004 - Current

Community Development Mortgage Loan Originator

Arvest Bank Group Inc.
01.1990 - Current

High School Diploma -

Duncan High School

High School Diploma -

Red River Vocational Technical School

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ANITA MITCHELL