Anita Moore
Obion,TN
Summary
Detail-oriented quality inspector with a proven track record in quality control and process improvement. Adept at monitoring production processes and training teams to uphold high standards.
Overview
1
1
Certification
31
31
years of professional experience
Work History
Quality Inspector
ERMCO
Dyersburg, Tennessee
04.2024 - Current
- Inspected electrical components for adherence to established quality standards.
- Conducted visual and functional tests on finished products to ensure quality compliance.
- Monitored production processes, ensuring consistent compliance with quality specifications.
- Monitored production process to ensure quality control standards are met at all times.
- Documented inspection results and reported defects to management, facilitating timely corrective actions.
- Trained new inspectors on effective quality control procedures, enhancing overall team competency.
- Performed visual inspections of components for surface defects such as scratches, dents, burrs.
- Measured products to ensure adherence to quality standards.
- Notified supervisors about production problems and helped identify and correct concerns.
Shift Leader/QA Inspector
Titan Tire
Union City, Tennessee
11.2012 - 04.2024
- Monitored production quality, maintaining high standards in tire manufacturing.
- Implemented process improvements enhancing workflow and minimizing downtime, contributing to overall productivity.
- Supervised daily operations, ensuring strict adherence to safety protocols.
- Trained and mentored new team members on equipment usage and operational procedures, ensuring proficiency and safety.
- Ensured comprehensive training for staff on job duties and safety protocols.
- Uphold company standards and compliance requirements across all operations.
- Delegated tasks effectively to maintain an organized work environment.
- Monitored employee performance and provided actionable feedback, fostering continuous improvement and skill development.
Store Manager
Dollar General
Union City, Tennessee
03.2010 - 11.2012
- Managed daily store operations ensuring compliance with company policies.
- Trained and supervised staff to deliver excellent customer service experiences.
- Established customer service standards and monitored staff compliance.
- Developed strategies to maximize sales and profitability.
- Implemented merchandising strategies to enhance product visibility and sales.
- Oversaw inventory management and stock replenishment processes effectively.
- Oversaw inventory management through cycle counts, audits and shrinkage control.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Monitored inventory levels and placed orders to restock shelves.
- Conducted regular store audits to maintain cleanliness and organization standards.
- Developed employee schedules to ensure optimal staffing levels throughout shifts.
- Collaborated with corporate teams on promotional campaigns and store initiatives.
- Recruited and trained new employees to enhance team performance.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Resolved customer complaints in a timely manner.
- Prepared monthly reports on sales figures, expenses, profits.
- Maintained accurate records of employee performance reviews.
Department Supervisor
Wal-Mart Supercenter
Union City, Tennessee
08.1995 - 03.2010
- Supervised daily operations of department staff and ensured effective workflow.
- Managed inventory levels to maintain stock availability for customers.
- Implemented safety protocols to promote a safe shopping environment for customers.
- Collaborated with management to optimize departmental processes and efficiency.
- Trained and mentored new associates on department policies and procedures.
- Trained new employees on company policies and customer service standards.
- Resolved customer complaints in a timely manner.
- Addressed employee issues and conflicts to provide input, feedback, and coaching.
- Provided coaching and mentoring support to team members.
- Delegated tasks appropriate to individual employees to provide development opportunities.
- Participated in weekly meetings with senior leadership teams to discuss progress.
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
- Assessed displays for proper stock, checked store organization, and kept aisles clear of obstacles.
- Constructed large product displays in store to enhance visual appeal.
- Supervised receiving and stockroom activities to identify opportunities with inventory and prevent shrinkage.
- Oversaw the hiring process, including recruiting, interviewing, and onboarding new employees.
Education
Bachelor of Science - Health Administration
University of Phoenix
Tempe, AZ12-2010
Associate of Science - Business
University of Phoenix
Tempe, AZ06-2008
High School Diploma -
Union City High School
Union City, TN05-1993
Skills
- Quality inspection
- Electrical component testing
- Compliance auditing
- Production monitoring
- Process improvement
- Documentation management
- Training and mentoring
- Attention to detail
Certification
- Lean Manufacturing - Titan Tire - 2020
- Six Sigma in Manufacturing - Titan Tire - 2021
Timeline
Quality Inspector
ERMCO
04.2024 - Current
Shift Leader/QA Inspector
Titan Tire
11.2012 - 04.2024
Store Manager
Dollar General
03.2010 - 11.2012
Department Supervisor
Wal-Mart Supercenter
08.1995 - 03.2010
Bachelor of Science - Health Administration
University of Phoenix
Associate of Science - Business
University of Phoenix
High School Diploma -
Union City High School