Anita Morris
West Long Branch,NJ
Summary
- Management Assistant Profile-Accomplished professional with extensive experience facilitating operations management and executing administrative tasks. Well-versed in providing robust solutions, delivering exceptional service, and formulating strong relationships with clients. Demonstrated ability to implement best practices and promote collaborative culture to achieve performance excellence. Proven expertise in:
- Operations Management
- Strategic Planning & Execution
- Business Development
- Staff Recruitment & Training
- Business Administration
- Reporting & Documentation
- Restaurant Management
- Customer Services & Satisfaction
- Relationship Management
- Exceeding Sales Profits
Overview
16
16
years of professional experience
Work History
Home Health Advisor
Hackensack Meridian Home Health Services
12.2021 - Current
- Proficient with EPIC
- Responsible for processing intake referrals.
- Verify patient eligibility
- Obtaining all documentation to support billing.
- Contact benefit provider to gather policy benefits.
- Contact insurance companies to verify coverage and obtain authorization and verification for patient insurance in a timely manner.
- Enter required information into appropriate system accurately and assure clean claims for timely reimbursement.
- Answer incoming telephone calls.
- Assist with outside referrals, if organization is unable to accommodate referral request, provide information to referral sources regarding programs and services available to meet needs.
- Demonstrate adherence to intake process for each referral from start to hand off to operations for scheduling.
- Take ownership to ensure that delivery of services meet customer and referral source expectations.
Administrative Assistant
CPC Behavioral Healthcare
08.2020 - 12.2021
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Managed phone and email correspondence and handled incoming and outgoing faxes.
- Assisted coworkers and staff members with special tasks on daily basis.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Long Term Instructional Assistant
Cambridge Park Preschool
09.2017 - 08.2020
- Engaged with special education students regularly while identifying the needs of disabled students
- Facilitated in assisting teachers and students by delivering effective instructions
- Successfully adapted towards any situation according to the scenario
- Delivered teaching sessions from one class to another as per requirement and schedule.
Server
Remington's Restaurant
01.2016 - 01.2019
- Enhanced customer satisfaction by providing attentive and personalized service during busy shifts.
- Increased table turnover rate by efficiently managing orders and ensuring timely delivery of meals.
- Collaborated with kitchen staff to ensure accurate preparation and prompt delivery of special dietary requests.
- Handled customer complaints professionally, resolving issues promptly to maintain positive relationships.
- Boosted overall sales by confidently recommending daily specials and upselling menu items.
- Contributed to team success by assisting fellow servers during peak hours, ensuring smooth operations.
- Established rapport with regular customers, fostering loyalty through exceptional service.
F.O.H Manager
Carlos O' Connor Café Mexico
01.2008 - 01.2016
- Supervised approximately 15 workers as well as catering team in a Mexican restaurant
- Oversaw various management aspects such as recruiting, planning schedules with staff, and managing money and deposits
- Ensured timely opening and closing of restaurant along with social media marketing and maintaining strong relations with clients
- Headed kitchen staff and inventory regulation to streamline day-to-day activities
- Attended town events to promote business image.
Education
B.A /Dual Major: Elementary Ed. And Psychology - K-6
Georgian Ct University
Lakewood, NJ12.2009
Teacher of Students With Disabilities -
Georgian Court University
Lakewood, NJ12.2009
Certificate - Event Management And Design
Rutgers University
OnlineVolunteer Experience
- S.P.A.N - Statewide Parent Advocacy Network, 2006, Present
- Perform Care, Steering Committee Member, 2010, Present, Discuss concerns from within local communities regarding behavioral health
Timeline
Home Health Advisor
Hackensack Meridian Home Health Services
12.2021 - Current
Administrative Assistant
CPC Behavioral Healthcare
08.2020 - 12.2021
Long Term Instructional Assistant
Cambridge Park Preschool
09.2017 - 08.2020
Server
Remington's Restaurant
01.2016 - 01.2019
F.O.H Manager
Carlos O' Connor Café Mexico
01.2008 - 01.2016
B.A /Dual Major: Elementary Ed. And Psychology - K-6
Georgian Ct University
Teacher of Students With Disabilities -
Georgian Court University
Certificate - Event Management And Design
Rutgers University
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