Summary
Overview
Work History
Education
Skills
References
Languages
References
Timeline
Generic

Anita M. Trevino

Houston

Summary

Administrative professional with extensive experience in customer relations and report reconciliation. Proven ability to manage multiple tasks efficiently while maintaining accuracy in payroll and inventory management. Skilled in Microsoft Office and QuickBooks, fostering strong relationships with clients and colleagues alike.

Overview

28
28
years of professional experience

Work History

Janitor

Brown & Root
Deer Park
03.2025 - Current
  • Proficiency in general cleaning technique and following cleaning protocols
  • Knowledge of proper chemical handling and safety procedures
  • Ability to operate cleaning equipment

Customer Service Clerk

Houston Police Dept.
Houston
11.2010 - Current
  • Assist Spanish speaking citizens with the translation of applications and contracts regarding licensing and regulation of the automotive industry.
  • Enter and reconcile reports of impounded vehicles not claimed over 10 days.
  • Prepare outgoing correspondence to current vehicle owners regarding impound information and/or notice of auction to the public.
  • Invoiced revenue in excess over $20,000 in different ledger accounts.

Administrative Assistant

Harris County Elections
Houston
09.2023 - 01.2025
  • Assist Presiding Judges with payroll inquiries, answering meticulous phone calls
  • Approving time sheets and millage roster for payroll. Converting election workers time sheets from pdf to jpeg.
  • Lead calendar event coordinator, booking conference rooms for meetings and events.
  • Managing four email accounts, adept at resolving complex inquiries, and building strong citizen relationships while maintaining a positive and professional demeanor.

Administrative Assistant

Tony’s Machine Shop
Channelview
09.2021 - 08.2023
  • Greet clientele
  • Maintained communication with customers regarding vehicle status. Scheduled and tracked repair work.
  • Reviewed and entered work order invoices, notified customer upon completion of repairs.
  • Reconciled work orders, invoices, and inventory by using Quick books.
  • Shipping and receiving experience, maintained communication with UPS, Fedex, and local hotshots for incoming and outgoing orders and inventory.
  • Ensured availability of parts to minimize amount of time. Coordinated with other shops for repairs not performed by company.

Senior Office Assistant

ExecuTeam(Houston Police Dept.)
Houston
10.2009 - 07.2010
  • Enter commendations for HPD employees both classified and civilian.
  • Answer calls and route them to the appropriate personnel/department.
  • Maintain records and file.
  • Greet visitors, support front counter, and assist COH employees with benefit forms.

Office Assistant

Thompson Paper Products
Houston
06.1997 - 03.2006
  • Answer phone inquiries and route them to the appropriate personnel
  • Maintain entry of purchase orders with accuracy and minimal errors, give order quotes.
  • Assist with payroll dept. with time entry of over 40+ employee and log onto excel spreadsheet.
  • Schedule jobs for employees assigned to various sites.
  • Warehouse Production/Supervisor
  • Completed manual tasks with ready-made folders for distribution. Collate and emboss folders.
  • Operate machinery.
  • Maintain Inventory Control

Education

GED -

Marque Learning Center
Houston, TX
05-2008

Skills

  • Microsoft Word
  • Safety procedures
  • Inventory management
  • Customer relations
  • Report reconciliation
  • Equipment operation
  • Excel
  • Outlook
  • Office Equipment
  • Quick Books

References

Furnished upon request

Languages

Spanish
Native/ Bilingual

References

References available upon request.

Timeline

Janitor

Brown & Root
03.2025 - Current

Administrative Assistant

Harris County Elections
09.2023 - 01.2025

Administrative Assistant

Tony’s Machine Shop
09.2021 - 08.2023

Customer Service Clerk

Houston Police Dept.
11.2010 - Current

Senior Office Assistant

ExecuTeam(Houston Police Dept.)
10.2009 - 07.2010

Office Assistant

Thompson Paper Products
06.1997 - 03.2006

GED -

Marque Learning Center