Anita Nelson

• Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
• Identified and resolved unauthorized, unsafe, or ineffective practices.
• Partnered with vendors and suppliers to effectively manage and budget.
• Set, enforced, and optimized internal policies to maintain responsiveness to demands.
• Worked in matrix management environment with oversight of division-level managers, operations, sales, finance, human resources, safety, and compliance.
• Closely monitored dispatch board to triage and prioritize over 120 daily calls.

• Handled office scheduling and made notes for deadlines, motions and other important dates.
• Filed court documents and legal pleadings with court clerk on behalf of attorneys.
• Managed accounts and client records of clients, observing confidentiality and extreme discretion.
• Worked alongside attorneys, administrative assistants and fellow legal assistants on complex cases and legal processes.
• Scheduled appointments, court appearances and depositions for busy law firm.

Within the Policy Development and Special Initiatives Unit, I worked on high-priority initiatives and conducted data or financial analysis to formulate recommendations to inform agency- and city-wide decision-making including a basement apartment legalization pilot, the City's fair housing initiative, a building energy performance mandate, rent regulation reform, and more.

• Worked with stakeholders across the agency to identify, clarify, analyze, and advance solutions to complex policy and operational issues or to implement Mayoral initiatives

• Developed evidence-based policies that further the City's housing goals by collecting, assessing, and synthesizing evidence on policy issues and proposals

• Built scenario-testing financial models to project potential outcomes

• Projects included: Where We Live NYC (NYC's fair housing plan); rent regulation reform; J-51 tax incentive reform; Climate Mobilization Act; Opportunity Zones; and homeownership and economic mobility research

• Supported HR functions with emphasis on record keeping, data entry and general HR tasks.
• Maintained human resources information system and kept employee files up to date and accurate.
• Completed background and reference checks to facilitate hiring and onboarding of employees.
• Reviewed human resources paperwork for accuracy and completeness.
• Completed employee employment verifications and unemployment paperwork prior to hire or termination.
• Explained employee compensation, benefits, schedules, working conditions and promotion opportunities.