Seasoned HR professional with a proven track record at CBRE, adept in Organizational Development and Coaching/Counseling. Expertise in enhancing employee engagement and retention, leveraging HRIS technologies like WorkDay and Success Factor. Achieved significant improvements in HR processes, driving performance and compliance across diverse teams.
Overview
16
16
years of professional experience
Work History
Regional Human Resources People Business Partner
CBRE
01.2022 - 04.2024
Company Overview: Supporting the AMAZON Southeast Region
Work strategically with Business Line Leaders to achieve their goals and targets
Provides People guidelines for the implementation and interpretation of policies and programs, coordination of information flow and marketing of People strategy
Links overall People strategy into business plans for all business lines within Advisory & Transaction
Understands the business and is closely aligned with the business leaders
Provides interpretation of corporate policies, procedures, and guides business leaders in handling sensitive issues regarding non-performance, disciplinary cases and other employee relations matters
Enhances employee and management performance by working closely with Business Line Leaders and Learning & Development Team to identify training and development needs, offering and evaluating appropriate training programs, ensuring effective utilization of performance management feedback systems and processes
Ensures that employees within areas of responsibility adhere to the corporate policies and procedures and are following applicable People requirements
Implements required initiatives and best-demonstrated People practices in conjunction with management
Plan and control Manpower of each BUs and work closely with Finance and Business Line Leaders on Manpower Budgeting
Consider and analyze labor market in terms of Compensation and Benefits
Align local People Policy and implement new People Policies & Tools from the global
Ensures design and implementation of people policies and programs to ensure a superlative employee experience with a high focus on creating a highly engaged and performance driven work culture
Supporting the AMAZON Southeast Region
Human Resources & Safety Manager
SNAP-ON TOOLS Velocity Center
Olive Branch, MS
02.2020 - 07.2021
Managed hourly/exempt level employee recruiting and hiring processes
Maintained OSHA compliance; coordinates the light-duty program, Accident Review Committee, and return-to-work programs
Partners with Risk Management to enhance productivity of Company safety programs
Maintained FMLA and ADA compliance, using available resources (HR Database) to ensure accurate record keeping and administration of programs
Managed departmental budget
Ensures effective expense control by reviewing status of accounts monthly, weekly and daily
Responsible to reduce costs whenever possible
Hired, supervised and conducted performance reviews for HR staff members
Facilitated a positive work environment through employee programs such as Great Place to Work committee, employee recognition programs, and the safety committees
Devoted the necessary time to effectively balance time on the DC floor (15% minimum) and office
Partnered with Corporate Benefits group to communicate employee benefit programs
Advised VC Manager and Operations Manager regarding employee relations' issues, promotions and demotions, progressive counseling, and staffing analysis and staff levels
Communicated and monitors the progressive counseling process for hourly and exempt level employees; assists management team with terminations by providing coaching and counseling, including role-playing
Responsible for effective use of the progressive counseling process for both hourly and supervisory positions
Partnered in all terminations, ensuring proper policy and procedures are utilized to reduce adverse employment claims
Coordinated with temporary agencies, effectively reducing costs of using temporaries
Responsible for high VC employee retention
Developed programs, processes and procedures to identify causes for turnover and effective means to increase retention and employee morale
Responsible for all employee development planning and activities for direct/indirect HR reports
Responsible to develop and maintain a strategic partnership with VC and Operations managers within all areas of VC operations
HR Manager
Nortek Security & Control
Olive Branch, MS
06.2017 - 02.2020
Drove employee engagement and site communication
Supervised the HR team to ensure the department met and exceeded expectations as measured by KPIs
Performed Audits
Worked closely with management to identify needs, write job descriptions, and recruit a qualified field of candidates
Researched and gathered data to find out appropriate compensation level and job title for new positions
Checked references, prepares offers, and conducts new hire orientation for direct and temporary starters
Educated and coachee leaders on company policies and applicable federal and state regulations, to ensure fairness and consistency
Collected data and prepares payroll change forms for transactions including timekeeping, hires, promotions, transfers, compensation changes, performance reviews, and terminations; and employee statistics for government reporting
Maintained knowledge of legal requirements and government reporting regulations affecting HR functions and ensures policies, procedures, and reporting are in compliance
Active member of Safety committee, responsible for accident reports for workers compensation and OSHA reporting
Followed all company safety policies & other safety precautions within work area
HR Manager
OXford diagnostic LABORATORIES
Memphis, TN
01.2014 - 05.2017
Worked closely with management to identify needs, write job descriptions, and recruit a qualified field of candidates
Checked references, prepares offers, and conducts new hire orientation for direct and temporary starters
Attended job fairs and other outreach activities to source candidates
Educated, coached, and counseled leaders and employees on job performance, talent management and development
Educates and coaches leaders on company policies and applicable federal and state regulations, to ensure fairness and consistency
Researched and gathered data to find out appropriate compensation level and job title for new positions
Reviewed current job positions, promotions, and compensation proposals for current employees, candidates, etc
Collected data and prepares payroll change forms for transactions including timekeeping, hires, promotions, transfers, compensation changes, performance reviews, and terminations; and employee statistics for government reporting
Maintained knowledge of legal requirements and government reporting regulations affecting HR functions and ensures policies, procedures, and reporting are in compliance
Presented HR metrics, reports, data and updates on projects to HR Director
Investigated employee related issues and provides appropriate solutions, resolution, and documentation
Prepared management cases for EEOC, including all relevant facts in the case with employees and management, along with the attorney
Responded to employee inquiries regarding policies, procedures, and programs
Assisted management with completing the performance review process
Active member of Safety committee, responsible for accident reports for workers compensation and OSHA reporting
Processed terminations and exit interviews
Supervised the HR team to ensure the department met and exceeded expectations as measured by KPIs
Follows all company safety policies & other safety precautions within work area
HR Manager
AMERICAN ESOTERIC LABORATORIES
Memphis, TN
03.2012 - 01.2014
Worked closely with management to identify needs, write job descriptions, and recruit a qualified field of candidates
Worked with managers across the business on performance management, employee issues, and investigations
Performed investigations
Prepared management cases for EEOC, including all relevant facts in the case with employees and management, along with the attorney
Implemented and enforced policies and procedures
Work with designated department leaders on workforce planning, including position control/review; aligning with budget, productivity metrics, resourcing processes, etc
Ensured the highest degree of customer service and support to staff across the business
Continuously improved understanding of the culture and niche market business to improve ability to deliver orientations and coach managers on issues regarding staff
Effectively supervised the HR team to ensure the department met and exceeded expectations as measured by KPIs
Developed and maintained communication plan to the business regarding policies, important information, and events
Worked with HRIS system to ensure the maintenance of accurate information and improved efficiency of the department
Worked with HR Director to improve support to the business through observation, feedback, and results analysis
Managed Health and Safety Program
HR Advisor
Nike
Memphis, TN
09.2008 - 03.2012
Owned and delivered various HR processes
Provided customer support regarding all HR related issues
Conducted new hire orientation, exit interviews, and benefits open enrollment
Processed payroll and assisted managers with time tracking issues
Provided coverage and reliefs as needed for the HR department
Presented HR metrics, reports, data and updates on projects to HR Director
Market various HRCS programs and Employee Relations to include: Running Start
Open Enrollment, 401K Sessions, Bank Fairs, College Fairs, and Lunch and Learns