Summary
Overview
Work History
Education
Skills
Timeline
Generic

Anita Segovia

Lockhart,TX

Summary

Detail-oriented and dependable administrative professional with years of experience in payroll processing, human resources support, licensing compliance, and executive-level administrative assistance. Proven track record of maintaining confidentiality, streamlining office operations, and ensuring regulatory compliance across HR and licensing functions. Adept at multitasking in fast-paced environments while delivering accurate, timely results. Strong interpersonal and communication skills with a commitment to organizational efficiency and employee satisfaction.

Overview

17
17
years of professional experience

Work History

Licensing and Permit Specialist III

Texas Behavioral Health Executive Council
11.2021 - Current
  • Receives and reviews license applications, renewals, reinstatements and requests for status changes.
  • Enters all applicable applications received, payments, and required data into current database.
  • Processes all applications, documents and forms for accuracy, completeness and authenticity. Ensures the timely preparation and distribution of licenses and renewals.
  • Approves applicants to sit for exams.
  • Answers telephone calls/email inquiries regarding applications and renewals; assists applicants/licensees in understanding and/or completing required forms.
  • Prepare and send monthly mailing list for renewal postcards.
  • Prepare and send second renewal notices to all licensees with certified letters.
  • Selects and monitors licensees selected for professional development audit.
  • Generates and sends out audit letters.
  • Monitors professional development compliance.
  • Assists licensees with professional profile system as well as online renewal system.
  • Generates and sends out delinquent and non-payment letters.
  • Monitors the renewal status of licensees with pending complaints.
  • Monitors and administers the professional development requirements of the member Boards.
  • Drafts routine correspondence, draft and reports.
  • Maintains current position manual as it pertains to their position.
  • Recommends changes needed in the rules, policies and procedures.
  • Coordinates with the Office of Attorney General on renewals of licensees who are delinquent on child support.
  • Assists in receptionist duties as needed.
  • Prepares and images files as directed.
  • Other duties as assigned.

Administrative Assistant II

Texas Behavioral Health Executive Council
07.2021 - 11.2021
  • Prepares batches daily for processing.
  • Receives all incoming monies, calculates daily receipts, processes funds to batching stage daily.
  • Answers all incoming calls. Interviews callers, answers routine questions, directs calls to proper agency section.
  • Transfers calls to voice mail or takes telephone messages.
  • Greets visitors upon their arrival to the agency, ascertains the nature of their visit and directs visitors to proper agency section.
  • Asks visitors to sign in on log book.
  • Prepares or assists in the preparation of labels.
  • Receives all incoming/outgoing mail, date stamps, and distributes to proper agency sections daily.
  • Receives all incoming facsimile transmissions, dates stamps, and distributes to proper agency sections daily.
  • Assists in preparation and maintenance of various documents and miscellaneous projects.
  • Maintains appropriate stock level of general office and mailing supplies at the front desk.
  • Responds to oral requests for licensure verifications.
  • Assists in preparation for Council meetings.
  • Mails information to potential applicants and licensees as needed.
  • Maintains log of requests for information from the public.
  • Maintains and updates procedure manual as it pertains to this position.
  • Makes copies for other departments as needed.
  • Assists with mass mailouts by stuffing envelopes and bundling properly.
  • Sends out renewal permits.
  • Assists in imaging of files, as needed.
  • Provides administrative support to Licensing staff.
  • Mails information to Council members, as needed.
  • Other duties as assigned.

Human Resource Assistant / Payroll

Austin Healthcare & Rehabilitation
11.2017 - 07.2020
  • Assisted in developing training materials and onboarding processes for new hires.
  • Great customer service
  • Acts as a liaison to the employees and administration
  • Operate the Human Resource Department in accordance with company policies and procedures while in compliance with the federal, state and local regulations while attaining HIPAA compliances.
  • Maintain payroll system (ADP)
    time clock (Smartlinx) prepare and submit accurate complete payroll reports in a timely basis.
  • Consistently work cooperatively with residents,
    representatives, facility staff, physicians, consultants and ancillary staff.
  • Arbitrate complaints and disputes concerning employees.
  • Establish written personnel policies, assist with individual job descriptions and performance standard evaluations.
  • Handle all cash and check transactions regarding patients
    monthly dues, distribute all cash transactions to residents for personal needs.
  • Facilitate insurance and benefit enrollments for all staff. Prepare orientation packets for all new hires.
  • Administer and maintain records of employees injuries, FMLA, OSHA, and all local state federal regulations requiring reporting.
  • Calculate and report earning and deductions, PTO, holiday, sick leave, authorized overtime, leave of absence and termination pay.
  • Make weekly bank deposit consisting of money and personnel checks for the facility.
  • Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
  • Screened applicant resumes and coordinated both phone and in-person interviews.
  • Organized new employee orientation schedules for new hires.
  • Created and completed personnel action forms for hires, terminations, title changes and terminations.
  • Processed employee termination paperwork at direction of supervisory staff.
  • Filed paperwork, sorted, and delivered mail and maintained office organization.
  • Answered and redirected incoming phone calls for office.

Payroll Coordinator

Walnut Hills Nursing & Rehabilitation
08.2012 - 11.2017
  • Processed payroll for staff, ensuring accuracy and compliance with regulations.
  • Administered employee benefits and deductions, maintaining up-to-date records in payroll systems.
  • Collaborated with HR to resolve payroll discrepancies and address employee inquiries efficiently.
  • Led training sessions for new hires on payroll procedures and software utilization.
  • Verified and submitted timekeeping information for accurate and efficient payroll processing.
  • Reduced payroll errors by diligently auditing employee timecards and promptly addressing discrepancies.
  • Uploaded time records into computer system and made adjustments to create accurate database for payroll processing functions.
  • Managed year-end processes including W-2 distribution, ensuring timely delivery to employees and compliance with IRS guidelines.
  • Maintained confidentiality of sensitive employee information by adhering to strict data protection policies and procedures.
  • Reconciled accounts, managed deposits, and tracked expenses.

Administrative Assistant II

Texas Residential Construction Commission
05.2008 - 12.2010
  • Scanned files and maintained agency reports and other documents
  • Facilitated general office duties including word processing, spreadsheets while accessing USAS database
    Date stamp, Prepare, sort logged, and distributed incoming and outgoing certified mail/documents
  • Verify accounts payable vouchers and processed in a timely manner
  • Assist the public, Acting liaison between departments and customers
  • Maintain financial records in an organized and logic manner
  • Assists in gathering information for accounting audits
  • Receives and processes credit transactions, deposits, and other miscellaneous accounting documents
  • Reviews documents to insure accurate completion in accordance with agency policies

Education

High School Diploma -

Johnston High School
Austin

Skills

  • Permit processing
  • Microsoft office
  • Document review
  • Teamwork
  • Customer service
  • Time management
  • Attention to detail
  • Multitasking
  • Reliability
  • Money handling
  • Data entry
  • Team building

Timeline

Licensing and Permit Specialist III

Texas Behavioral Health Executive Council
11.2021 - Current

Administrative Assistant II

Texas Behavioral Health Executive Council
07.2021 - 11.2021

Human Resource Assistant / Payroll

Austin Healthcare & Rehabilitation
11.2017 - 07.2020

Payroll Coordinator

Walnut Hills Nursing & Rehabilitation
08.2012 - 11.2017

Administrative Assistant II

Texas Residential Construction Commission
05.2008 - 12.2010

High School Diploma -

Johnston High School

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