Listening to the police radio for all transmissions.
Offer assistance to other units.
Communicate with dispatchers regularly by phone or radio.
Respond to calls for service.
Investigate violations of Florida State Statutes, County Ordinances, and civil/criminal traffic infractions.
Interviewing suspects, witnesses and victims. Arrest, searching and transporting violators.
Protect, secure and process crime scenes.
Evaluating tactical needs on every call.
Recover stolen property.
Performing common traffic stops and directs traffic when necessary.
Intervenes in domestic disputes.
Responds to all calls for service.
Investigates missing person's cases.
Assists other agencies with their respective functions as necessary.
Records Clerk
Lake County Sheriff's Office
10.2023 - 07.2024
Typed correspondence, memoranda, reports, records, orders and other documents.
Data Entry.
Assisted the public over the phone and in person.
Researched records and completed comparisons.
Answered phone and disseminate information and documents as needed.
Prepared forms and letters.
Maintained files.
Legal Intake Specialist
Parker Waichman Llp.
01.2023 - 02.2023
Utilized systems, Smart Advocate, and interviewed prospective clientele for the law firm via phone and email to determine whether the client's claim align with the firm's areas of practice and experience.
Scheduled consultation appointments between the client and attorney's.
Outlined continuation process individually by client needs and assembled initial case files in Smart Advocate.
Medical Records Examiner
Express Exams
01.2022 - 01.2023
Assisted the supervisor of the medical records department with handling confidential medical records before sending them off to physicians for independent medical examinations.
Answered requests from physicians via email for any additional medical records and films that may be missing through clients.
Scanned through CD's of images/films such as X-Rays, MRI's or CT to determine what to send to the physician relating to a claimants alleged injury.
Maintained electronic and paper-based records in a manner consistent with medical, and legal regulations.
Legal Assistant/Medical Records Clerk
Slater Slater Schulman LLP
02.2020 - 01.2022
Ordered medical records from various medical facilities in the U.S. relating to defective products & medical devices via phone, fax, mail and email.
Smart Advocate is the firm's only system where medical records are stored in a client's case and attorneys use them in upcoming cases, completing daily tasks, changing status, and adding notes.
Disputed high balance charges for medical record invoices.
Assisted paralegals with client intake information.
Temporary HR File Coordinator
Harvard Maintenance
04.2019 - 02.2020
Scanned various types of documents for the Human Resources department into an electronic filing system using Microsoft outlook.
Sexual Harassment Questionnaires, New Hire Packets and Identification Files are stored within systems such as E-FILE, WinTeam, and Tracker.
Created ID's for new Harvard employees.
Assisted the HR manager with administrative tasks such as reviewing Global Background screenings.
Collections Clerk
Miller & Milone, P.C.
06.2017 - 08.2018
Prepared and mailed letters to patients.
Used the firm's and the hospital's system such as EAGLE, EPACES, and ARTIVA to access patient information for printing out different types of letters, uploading documents from lawyers as well as scanning documents into patient accounts for future use.
Assisted the Director of patient accounts with listening to collections calls.
Use of Excel to keep track of Hospital Weekly Reports.
Used Microsoft Outlook to communicate with director of patient accounts, collectors and Attorneys.
Intern
New York City Police Department
06.2016 - 08.2016
Assisted highway safety with inspection of OSHA training logs.
File paperwork into a filing system and data entry of roll call.
Maintain & process fingerprint checks.
Prepared & edit police officer highway safety reports and referred them to the coordinating officer.
Scanned completed summons cards.
Answered telephone and direct calls to appropriate units.
Education
Bachelor of Arts - Criminal Justice
CUNY John Jay College of Criminal Justice
New York, NY
12-2017
Skills
Microsoft word, excel, and outlook
Document management systems, Efile, Winteams, Tracker, Spillman, Xjail, and Adobe Acrobat, Web Extender, and Smart Advocate