Anita Smith
Ocala
Summary
Energetic and empathetic individual with natural ability to connect with and support clients. Possesses solid understanding of client assessment and resource coordination, coupled with strong communication and organizational skills. Committed to making positive impact by effectively managing cases to improve client outcomes. Also versed in utilization management.
Talented Case Manager adept at handling high caseloads without sacrificing quality of care. Operates in high-pressure environments while recommending best resources and courses of action to benefit patient needs and return each to optimal quality of life.
Overview
16
16
years of professional experience
Work History
Case Manager
UF Health/Shands Hospital
01.2009 - Current
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
- Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
- Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
- Enhanced communication between clients and providers through consistent follow-ups and progress updates.
- Achieved positive client outcomes by developing and implementing comprehensive case management plans.
- Advocated for client rights when interacting with external agencies or institutions, ensuring fair treatment at all times.
- Contributed to team discussions and case conferences actively, sharing insights and expertise with colleagues to optimize client support strategies.
- Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
- Developed and implemented comprehensive case management plans to address client needs and goals.
- Collaborated with multidisciplinary teams to address client needs and formulate tailored support strategies.
- Monitored clients' progress and tracked client services to provide crisis interventions.
- Coordinated essential services for clients, resulting in improved overall well-being and selfsufficiency.
- Partnered with physicians, social workers, activity therapists, nutritionists, and case managers to develop and implement individualized care plans and documented patient interactions and interventions in electronic charting systems.
- Facilitated individual and group sessions to promote positive behavior change for clients.
Education
Diploma With Robert Morris College - Nursing - Registered
Ohio Valley Hospital
McKees Rocks, PA06-1992
Skills
- Problem-solving
- Case management
- Time management
- Case documentation
- Active listening
- Organization and multitasking
- Documentation and reporting
- Relationship building
- Decision-making
- Positive attitude
- Email and telephone etiquette
- Client advocacy
- Care coordination
- Community resources
- Case planning
- Critical thinking
- Documentation proficiency
- Community outreach
- Records management
- Data entry and analysis
Timeline
Case Manager
UF Health/Shands Hospital
01.2009 - Current
Diploma With Robert Morris College - Nursing - Registered
Ohio Valley Hospital
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