Summary
Overview
Work History
Education
Skills
Timeline
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Anita Smith

Sebastian,FL

Summary

Dynamic Assistant Business Office Manager at Palm Garden Of Vero Beach, skilled in accounts receivable and relationship building. Enhanced office efficiency through automated processes and improved team productivity. Successfully managed trust accounts, ensuring timely payments while fostering a collaborative environment. Proven ability to streamline operations and elevate client satisfaction.

Overview

6
6
years of professional experience

Work History

Assistant Business Office Manager

Palm Garden Of Vero Beach
12.2019 - Current
  • Performed accounts receivable collections for past due accounts by conducting collection calls.
  • Managed staff scheduling,
  • Resolved conflicts among team members through effective communication strategies resulting in harmonious work environments.
  • Used [Software] to manage and maintain calendars for managers.
  • Updated reports, managed accounts, and generated reports for company database.
  • Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
  • Monitored supply funds for residents.
  • Oversaw all residents trust accounts payable and receivable functions to maintain timely payments and balanced their ttust accounts.
  • Supported senior management by assisting with daily tasks, meeting coordination, and expense reporting.
  • Created organized filing system to manage department documents.
  • Built highly-efficient administrative team through ongoing coaching and professional development opportunities.
  • Improved office operations by automating client correspondence, record tracking and data communications.
  • Maintained primary relationship accountability for clients, overall servicing responsibility and client satisfaction to maximize profitability of client relationships.
  • Organized and updated databases, records and other information resources.

Education

Associate of Science - Human Resources Management

Ultimate Medical Academy
Clearwater, FL
04-2021

Certificate - Pharmacy Tech

Virginia College
Ft. Pierce, FL
08-2016

Vero Beach Senior High
Vero Beach, FL
06-1987

Skills

  • Accounts receivable for residents Trust accounts
  • Relationship building
  • Office administration
  • Scheduling appointments for residents to apply for medicaid assistant
  • Invoice processing for reimbursement for resident family
  • Document management into residents files

Timeline

Assistant Business Office Manager

Palm Garden Of Vero Beach
12.2019 - Current

Associate of Science - Human Resources Management

Ultimate Medical Academy

Certificate - Pharmacy Tech

Virginia College

Vero Beach Senior High