Dynamic Assistant Business Office Manager at Palm Garden Of Vero Beach, skilled in accounts receivable and relationship building. Enhanced office efficiency through automated processes and improved team productivity. Successfully managed trust accounts, ensuring timely payments while fostering a collaborative environment. Proven ability to streamline operations and elevate client satisfaction.
Overview
6
6
years of professional experience
Work History
Assistant Business Office Manager
Palm Garden Of Vero Beach
12.2019 - Current
Performed accounts receivable collections for past due accounts by conducting collection calls.
Managed staff scheduling,
Resolved conflicts among team members through effective communication strategies resulting in harmonious work environments.
Used [Software] to manage and maintain calendars for managers.
Updated reports, managed accounts, and generated reports for company database.
Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
Monitored supply funds for residents.
Oversaw all residents trust accounts payable and receivable functions to maintain timely payments and balanced their ttust accounts.
Supported senior management by assisting with daily tasks, meeting coordination, and expense reporting.
Created organized filing system to manage department documents.
Built highly-efficient administrative team through ongoing coaching and professional development opportunities.
Improved office operations by automating client correspondence, record tracking and data communications.
Maintained primary relationship accountability for clients, overall servicing responsibility and client satisfaction to maximize profitability of client relationships.
Organized and updated databases, records and other information resources.
Education
Associate of Science - Human Resources Management
Ultimate Medical Academy
Clearwater, FL
04-2021
Certificate - Pharmacy Tech
Virginia College
Ft. Pierce, FL
08-2016
Vero Beach Senior High
Vero Beach, FL
06-1987
Skills
Accounts receivable for residents Trust accounts
Relationship building
Office administration
Scheduling appointments for residents to apply for medicaid assistant
Invoice processing for reimbursement for resident family