Experienced and compassionate Registered Nurse with leadership in diverse care settings including acute care, rehabilitation, home health, long-term care, and community health. Proven expertise in patient advocacy, care coordination, staff development, and healthcare education. Dual master's prepared and board certified in Nursing Professional Development, with a passion for empowering patients, supporting families, and advancing healthcare quality through education and advocacy.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Nursing Professional Development Specialist, Comprehensive Inpatient Rehabilitation
MedStar Good Samaritan Hospital
05.2023 - Current
Design and deliver orientation and continuing education programs for acute inpatient rehab staff.
Support transition to practice for new nurses via MedStar Nurse Residency Program.
Lead NICHE program for elder care, ensuring alignment with regulatory and quality goals.
Applies teaching techniques that promote critical thinking and evidence-based practice incorporating principles of adult learning theory.
Enhanced professional development programs by conducting thorough needs assessments and aligning offerings with organizational goals.
Established strong relationships with internal and external subject matter experts to enrich program offerings and improve overall quality.
Clinical Manager Continuing Care for Skilled Rehab
Oakcrest Senior Living (Continuing Care Retirement Community)
11.2022 - 04.2023
Oversee 40-bed post-acute rehabilitation unit, ensuring safety and continuity in resident care.
Led over 30 clinical staff (LPNs, RNs, CNAs, GNAs), enhancing professional growth through tailored mentoring.
Interpreted and enforced organizational policies and state regulations to maintain compliance and deliver high-quality care.
Educated staff on policy updates and conducted audits to ensure adherence to quality assurance standards.
Led clinical operations for post-acute rehabilitation unit, implementing evidence-based care protocols and coordinating interdisciplinary teams to enhance patient outcomes.
Communicated effectively with staff members, physicians, and patients, employing active listening and interpersonal skills.
Regularly evaluated employee performance and provided feedback.
Regional Director of Nursing & Compliance Officer
BrightStar Care Home Health Agency Balto. Co./City
06.2021 - 11.2022
Responsible for the quality, adequacy of services provided (skilled nursing, infusion, personal care), and supervision of RNs, LPNs, CNAs, and HHAs.
Establishes, implements, and evaluates goals and objectives for home health services that meet and promote the standards of quality.
Developed onboarding training curriculum for RNs, LPNs, CNAs, and HHAs (infusion, wound care, IV therapy, foley care, infection control, ADLs, Dementia care, home safety)
Assesses competency of clinical staff and ensures staff are assigned in a manner that supports continuity & safety of a client's care.
Provide clinical support for contractual healthcare activities such as MD GoVax Program.
Streamlined operations for improved efficiency by evaluating existing processes and introducing innovative solutions.
Motivated employees through effective communication, recognition programs, and tailored incentive structures that aligned with corporate objectives.
Led multi-state healthcare operations, directing nursing compliance and quality standards across PA and MD regions while implementing strategic care protocols.
Interim Assistant Director of Nursing
Cadia Healthcare Hyattsville
07.2020 - 07.2021
Led nursing operations for 280-bed facility, directing 100+ healthcare staff while ensuring compliance with CMS and MDH guidelines for skilled nursing services.
Enhanced clinical excellence and cost-effective care in collaboration with Medicare and Medicaid.
Led staff development and education, fostering continuous improvement in nursing services.
Directed policy updates for OHCQ, MDH, and CMS compliance, including Covid safety protocols.
Analyzed data for quality improvement, achieving measurable results in patient care.
Participated in management team meetings to discuss resident status, census changes, and resident complaints or concerns.
Collaborated with staff, management, and external groups to coordinate patient care.
Care Coordinator, Assistant DON, ALM, Delegating Nurse
The Lutheran Village at Miller's Grant (Continuing Care Retirement Community)
10.2017 - 08.2020
Program development and implementation of the Care Coordinator Program for 311 residents in residential living .
Provide navigation and support through the health care system, community resources, wellness education, health monitoring, advocacy for patient service concerns, case and disease management to help residents maintain good health, reduce hospitalizations, and ensure residents receive quality care while maintaining residents' rights.
Complete home visits and assessments as needed for residential living residents to identify care needs. Development of individualized care plans.
Provide clinical health suite services such as blood glucose monitoring, medication management, vital sign assessments, phlebotomy, IV therapy, and wound care.
Co-manage the infection prevention program. Assist with development and implementation of the Antibiotic Stewardship Program.
Delegating nurse for the 20-bed assisted living community to include initial assessments, 45-day, service plan development, and level of care.
Instructor and staff development educator for Medication Technician Certification course and RN, LPN, and GNA clinical skills.
Educated residents on disease management, self-care techniques, and wellness strategies to improve long-term health outcomes.
Home Care Coordinator/Discharge Planning Manager
Johns Hopkins HealthCare LLC/Johns Hopkins Home Care Group
07.2018 - 07.2020
Led a team of 7 RNs and 3 medical assistants in patient discharge planning.
Enhanced patient transition processes, ensuring community reintegration.
Maintained a high level of customer satisfaction by addressing concerns promptly and professionally.
Conducted audits and evaluations to maintain high staff productivity.
Collaborated on COVID-19 protocols, improving community health outcomes.
Developed engagement strategies, boosting team morale and efficiency.
Led discharge planning operations across multiple facilities, coordinating patient care transitions and optimizing resource allocation for enhanced healthcare delivery.
Nurse Consultant, Medical Homes Coordinator
Maryland Department of Health
01.2017 - 10.2017
Responsible for development and implementation of the MD State Plan for Patient Centered Medical Homes (PCMH) for Children and Adults with Special Health Care Needs.
Monitor MOUs and budgets for grants and contracts associated with Medical Home Implementation.
Supervise the Youth Health Care Transition Coordinator.
Serve as liaison to the Federal Government, other State and local agencies, community and faith-based organizations.
Assist with case management support to the city and surrounding counties for lead poison prevention programs, school-based health centers for primary care, complex care coordination, and transitions from Kennedy Krieger Institute.
Provide technical assistance, trainings, and resource materials to various entities implementing a Medical Home Program.
Participated on Board review panel for quality improvement, consultation, and advising of communication between government health systems.
Participate in the development and implementation of goals, objectives, policies, and priorities for health care programs as it relates to community care needs.
Program reorganization/position eliminated
Community Health Nurse Supervisor I
Baltimore City Health Department
05.2014 - 01.2017
Manage 8 Registered Nurses and 7 Medical Office Assistants for School-based Health Centers.
Coordinate staffing and operational activities for health care programs and clinics throughout the District.
Participate in the development and implementation of goals, objectives, policies, and priorities for health care programs as it relates to community care needs.
Direct, coordinate and review the work plans for health care services and clinic staff.
Participate in the development of the assigned program budget; forecast funds needed for staffing, equipment, materials, and supplies.
Monitor activities of case management and care coordination to ensure staff provide the best resources for community members to receive appropriate care.
Provide recommendations during IEP and 504 meetings for students who receive clinical services through school-based health centers.
Assist with other duties as assigned within BCHD such as home visit follow up for lead poisoning cases, B'More for Healthy Babies, Immunizations, asthma, and HealthCare Access.
Sexual Assault Forensic Examiner (SAFE nurse)/PACU (Dual nurse role)
Mercy Medical Center
04.2010 - 12.2014
Registered Nurse/Charge Nurse
On call as needed monthly
Director of Care Delivery (DCD), Interim Director of Nursing
HCR ManorCare Rossville
02.2011 - 05.2014
As Interim, responsible for daily operations of a 130-bed skilled nursing, sub-acute/dialysis, and rehabilitation facility.
As DCD, manage a 30-bed skilled nursing and rehabilitation unit.
Supervise and conduct performance evaluations of 16 staff consisting of registered nurses, licensed practical nurses, and geriatric nursing assistants.
Assist with monitoring financial reports within budgetary guidelines.
Manage committee meetings for nutrition management, at-risk residents, quality improvement initiatives, utilization review, case and wound management.
Completed resident complaint investigations and action plans to ensure patient safety and delivery of quality care.
Coordinated and directed the team functions of nursing activities in accordance with policies and procedures for "Survey Readiness".
50 hrs/wk
Patient Care Technician (PCT)/Registered Nurse/ Charge Nurse
University of MD Medical Center
05.2001 - 06.2010
Transitioned from a PCT to Registered Nurse after passing the Boards
Proficiency with Specialty areas: Shock Trauma Level I, PACU, Endoscopy, Same Day Surgery, Telemetry, Surgical & medical IMC, Neuro IMC, Spinal Cord, Traumatic Brain Injury.
May 2001 - June 2010
Education
Bachelors of Science - Nursing
Coppin State University
Master of Science - Nursing/Master in Health Administration
University of Phoenix
Skills
Nurse Management
Patient Advocacy
Care/Case Management
Staff Development
Education & Training
Care Plan Development
Community/Population Health
Quality Improvement
EHR systems: Cerner, Epic, MediTech, PointClickCare, eClinical, MyUnity, Vision
Educated patients and answered questions about health condition, prognosis, and treatment.
Administered medications via oral, IV, and intramuscular injections and monitored responses.
Upheld professional nursing standards and ethical principles when advocating for patients' rights, respecting their autonomy, and maintaining confidentiality at all times.
Facilitated therapeutic communication, conflict resolution, and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
Contributed to improved departmental performance metrics through prompt documentation of assessments, interventions, and patient.
Responses in electronic medical records.
Promoted a safe and supportive environment for both patients and staff members by adhering to infection control protocols, maintaining equipment, and following safety guidelines.
Performed triage on incoming patients and determined severity of injuries and illnesses
Communicated with healthcare team members to plan, implement and enhance treatment strategies
Acted as a resource for colleagues by sharing clinical expertise, participating in educational opportunities, and serving as a preceptor for new nurses joining the Emergency Department team.
Collaborated with multidisciplinary healthcare teams to develop comprehensive care plans for patients presenting with diverse medical conditions. at AdventHealthEducated patients and answered questions about health condition, prognosis, and treatment.
Administered medications via oral, IV, and intramuscular injections and monitored responses.
Upheld professional nursing standards and ethical principles when advocating for patients' rights, respecting their autonomy, and maintaining confidentiality at all times.
Facilitated therapeutic communication, conflict resolution, and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
Contributed to improved departmental performance metrics through prompt documentation of assessments, interventions, and patient.
Responses in electronic medical records.
Promoted a safe and supportive environment for both patients and staff members by adhering to infection control protocols, maintaining equipment, and following safety guidelines.
Performed triage on incoming patients and determined severity of injuries and illnesses
Communicated with healthcare team members to plan, implement and enhance treatment strategies
Acted as a resource for colleagues by sharing clinical expertise, participating in educational opportunities, and serving as a preceptor for new nurses joining the Emergency Department team.
Collaborated with multidisciplinary healthcare teams to develop comprehensive care plans for patients presenting with diverse medical conditions. at AdventHealth