Anita Szabo
Office Manager / Data Entry / Insurance Verification (Home and Health) CRM
Inyokern,CA
Summary
Organized Office Manager with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic. Talented professional considered knowledgeable leader and dedicated problem solver. Brings 20 years of valuable expertise to forward company objectives. Attentive to detail with experience in coordinating projects, programs and improvements. Customer-focused professional with successful 20-year career in HVAC sector. 7 years in Radiology Supervisor role 30 years in busy business environment. Excellent customer service skills.
Overview
19
19
years of professional experience
Work History
Office Manager
Glenair Heating And Air
Inyokern , CA
01.2010 - 01.2017
- Called in HVAC Authorizations to Home Warranty companys, Like Fidelity, First American, ORHP, Buyers
- Scheduled customers, upsold equipment and not covered costs.
- Maintained computer and physical filing systems.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
- Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
Hvac Tech II
Sears Call Center
Round Rock , TX
06.2008 - 01.2010
- Identified issues, analyzed information and provided solutions to problems.Resolved problems, improved operations and provided exceptional service.
- Exceeded goals through effective task prioritization and great work ethic.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Developed and maintained courteous and effective working relationships.
- Carried out day-to-day duties accurately and efficiently.
- Maintained energy and enthusiasm in fast-paced environment.
Office Manager
Glenair Heating And Air
Lake Elsinore , CA
01.1998 - 06.2008
- Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
- Evaluated employee records and productivity and submitted evaluation reports.
- Managed office operations while scheduling appointments for department managers.
- Coordinated special projects and managed schedules.
- Sourced vendors for special project needs and negotiated contracts.
- Maintained computer and physical filing systems.
- Compared vendor prices and negotiated for optimal savings.
- Oversaw work processes and performed quality control tasks to increase revenue and reduce production times.
Education
High School Diploma -
Kearsley High School
Flint, MI06.1981
Skills
- T24 Hers Rater Certified
- HVAC Epa Certified
- Team Management
- CRM Management
- Office Management
- Data Entry
- Policy and Procedure Modification
- Vendor Liaising
- Insurance Verification
Timeline
Office Manager
Glenair Heating And Air
01.2010 - 01.2017
Hvac Tech II
Sears Call Center
06.2008 - 01.2010
Office Manager
Glenair Heating And Air
01.1998 - 06.2008
High School Diploma -
Kearsley High School
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