Anita Trujillo
SAN JOSE,CA
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Executive Admin/ Office Manager
Harmonic
- Supported CEO, 3 Directors 4 Managers and 100 Engineers Hardware and Software
- Organized events, seminars and lectures for department
- Developed presentations, reports and minutes of meetings for department
- Coordinated scheduling for internal and external meetings, travel plans, conference calls and day-to-day executive obligations
- Prepared agendas and coordinated catering for luncheons and meetings
- Answered phone calls and directed callers to appropriate parties
- Sorted and distributed mail to recipients
- Promoted productivity by coordinating schedules, meetings and correspondence
- Used discretion, confidentiality and good judgment to protect c-level matters
- Organized complex calendars and schedules, resolving scheduling issues
- Supported 3 Directors 4 Managers and 100 Engineers Hardware and Software
- Domestic and International Travel
- Overseen receptionist desk
- Compiled expense reports
- Evaluated and reviewed office procedures to improve efficiency.
Community Manager Team Lead & Sales
Regus
09.2019 - Current
- Aligned operations with objectives set by senior management and board of directors
- Boosted team performance through close monitoring and mentoring
- Planned and executed strategies to increase business and drive profit growth
- Promoted environment that inspired employees to excel and develop
- Created and implemented positive onboarding and training experience
- Managed and led change within organization, providing appropriate transparency to employees and giving leaders proper tools.
- Managed community within established cost constraints.
- Maintained knowledge on lease and renewal rates to advocate for appropriate changes.
- Worked with maintenance staff to complete timely repairs and enhancements.
- Addressed and resolved tenant complaints and inquiries, maintaining high satisfaction.
- Conducted regular inspections of both interior and exterior of properties for damage.
- Coordinated appointments to show marketed properties.
- Introduced and monitored effective lease renewal programs to maintain high occupancy rates.
- Delivered emergency 24-hour on-call service for tenants on building issues.
- Generated leads for sales and rental properties through cold calls and referrals.
- Updated account information to maintain customer records.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Responded to customer requests for products, services, and company information.
- Participated in team meetings and training sessions to stay informed about product updates and changes.
- Investigated and resolved customer inquiries and complaints quickly.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Organized and coordinated conferences and monthly meetings.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Facilitated training and onboarding for incoming office staff.
- Updated and maintained confidential databases and records.
- Managed mail and both incoming and outgoing correspondence, mail, email and faxes.
- Handled logistics, catering, agendas and travel arrangements for meeting and event planning for board of directors, president and executive vice president.
- Coordinated events and worked on ad hoc projects.
- Took notes and dictation at meetings.
- Handled incoming and outgoing mail, email and faxes.
- Promoted team productivity by keeping supplies organized and well-stocked.
- Built relationships with customers and community to establish long-term business growth.
- Conducted research to assist with routine tasks and special projects.
- Maintained and optimized manager's calendar and scheduled appointments and meetings and addressed conflicts with adequate time for preparation, follow-up and planning.
Education
No Degree - Business Administration And Management
San Jose City College
Skills
- Executive support
- Meeting support
- Invoice management
- Ability to multitask
- Scheduling
- Positive attitude
- Customer service
- Microsoft Word
- Word processing
- Internet research
- Office Management
- Data Entry
- Staff Management
- Administrative Support
- Operations Management
- Team Supervision
- Billing
- Travel Coordination
- Staff Training
- Relationship Building
- Scheduling and Calendar Management
- Excellent Multi-Tasking Ability
- Event Coordination
- Performance Improvement
- Mail Handling
- Business Administration
- Office Administration
- Clerical Support
- Team Bonding
- Organizational Skills
- Technical Support
Languages
English
Timeline
Community Manager Team Lead & Sales
Regus
09.2019 - Current
Executive Admin/ Office Manager
Harmonic
No Degree - Business Administration And Management
San Jose City College
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