Anita Tuffour
Commerce City,Colorado
Summary
- Dedicated candidate eager to leverage knowledge in social services and program development.
- Skilled in running social services initiatives and developing policies and procedures.
- Collaborative and committed to addressing social issues to improve quality of life in marginalized communities.
- I am hardworking and passionate with strong organizational skills.
- Ready to help team achieve company goals.
- Ability to handle multiple projects simultaneously with a high degree of accuracy.
- Experienced in coordinating care for individuals. Proactive and resourceful with strong knowledge of community resources.
- Strong communicator with passion for helping and coordinating support in emergency situations.
- Offers excellent problem-solving, conflict resolution and communication abilities.
- Operates in high-pressure environments while recommending best resources and courses of action to benefit patient needs and return each to optimal quality of life.
Overview
6
6
years of professional experience
Work History
Case Manager
Osei Tutu Foundation
12.2017 - 02.2019
- Advocated for client rights when interacting with external agencies or institutions, ensuring fair treatment at all times.
- Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
- Achieved positive client outcomes by developing and implementing comprehensive case management plans.
- Provided evidence-based therapeutic interventions and crisis management to clients to lessen negative on physical, mental and emotional wellbeing.
- Identified care needs of individual patients and coordinated responses based on physician advice, insurance limitations, and procedural costs.
- Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
Case Manager
Advocacy for Disability Kids.
08.2013 - 11.2017
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
- Provided crisis intervention support for clients experiencing emergencies, using appropriate techniques to de-escalate situations safely.
- Promoted a safe environment for vulnerable populations by reporting suspected abuse or neglect as mandated by law.
- Evaluated treatment plans against individual goals and healthcare standards.
- Monitored clients' progress and tracked client services to provide crisis interventions.
Education
Bachelor Of Science And/with Education Degree - Education
University of Education, Winneba
Kumasi Campus11.2017
Skills
- Manages a caseload with ongoing outreach to consumers
- Facilitates team meetings with consumers and professional staff in developing and implementing an Individual Plan
- Experience in communications and public relations skills with consumers and professional staff
- Computer proficiency skills in Microsoft Office Outlook
- Excellent writing skills modified as required by Quality Assurance
- Prioritizing plans in a timely manner
- Referral and development of community resources
- Follow state and federal policies and procedures in determining financial and program eligibility on an individual basis
Accomplishments
Training:
- Assisted new employees with on the job training in the field and office.
- Made presentations and provided relevant materials at staff meetings.
Languages
English
Full Professional
Timeline
Case Manager
Osei Tutu Foundation
12.2017 - 02.2019
Case Manager
Advocacy for Disability Kids.
08.2013 - 11.2017
Bachelor Of Science And/with Education Degree - Education
University of Education, Winneba
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