Dynamic professional with a proven track record at Lewis Marine Supply, enhancing product catalogs and streamlining export shipping processes. Excelled in customer service and problem-solving, demonstrating exceptional attention to detail and strong interpersonal skills. Achieved significant improvements in customer satisfaction and operational efficiency through expertise in Adobe InDesign and effective communication.
I work as a catalog editor and analyst. I aid my fellow colleagues in making our product catalog of the companies products. This requires me to abundantly use Excel, Word, Adobe, and InDesign.
Communicate with global shipping companies to address issues when help is needed in the export shipping department.
Complete transactions with customers while providing patient and supreme service. Providing add-ons to transactions and addressing any customer concerns. Navigating POS systems.
Assisting customers with online and in person purchases on the sales floor while providing advice on products and additional items. Addressing customer concerns when needed and providing customers with amazing service.