Anita Waddell
Customer Service
Woodbridge,VA
Summary
Proactive and caring worker with years of experience combined with communication strengths and good observational skills. Skillfully handles day-to-day activities while looking for opportunities to make a difference.
Dedicated receptionist with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Overview
13
13
years of professional experience
4
4
years of post-secondary education
Work History
Childcare Teacher
Robert Day Child Care Center
Manassas , VA
10.2022 - Current
- Organized small groups of children while transitioning to and from outdoor play.
- Taught basic education principles while complying with IEP and ARD goals.
- Working with special needs, ages 4 - 18.
- Teaching them life skills in fun environment.
Receptionist
The Arc Of Greater Prince William
Woodbridge , VA
04.2014 - 10.2020
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered central telephone system and directed calls accordingly.
- Responded to inquiries from callers seeking information
- Troubleshot copy machines and printers and scheduled service as needed. (80 devices)
- Postal clerk, Maintain and update forms and files in copy room.
- Sorted, received and distributed mail correspondence between departments and personnel.
- Managed multiple tasks and met time-sensitive deadlines.
Receptionist & Office Manager
ENS Youth Mentoring Partnership
Dumfries , VA
01.2008 - 01.2014
- Managed multiple tasks and met time-sensitive deadlines.
- Answered central telephone system and directed calls accordingly.
- Confirmed appointments, communicated with clients and updated client records.
- Provided callers with address, directions, company website and related information.
- Sorted, received and distributed mail correspondence between departments and personnel.
- Answered phone promptly and directed incoming calls to correct offices.
- Corresponded with clients through email, telephone or postal mail.
- Troubleshot copy machines and printers and scheduled service as needed.
Education
High School Diploma -
Francis Lewis High School
Fresh Meadows, NY 09.1972 - 06.1976
Skills
Correspondence distribution
undefinedAdditional Information
MILITARY SERVICE
Branch : USMC
Rank : SSGT - Retired
March 1979 to March 1999
Supply Administrative Operations Clerk
Timeline
Childcare Teacher
Robert Day Child Care Center
10.2022 - Current
Receptionist
The Arc Of Greater Prince William
04.2014 - 10.2020
Receptionist & Office Manager
ENS Youth Mentoring Partnership
01.2008 - 01.2014
High School Diploma -
Francis Lewis High School
09.1972 - 06.1976
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