Anita Winfield
Richmond,TX
Summary
Personable Office Administrator with 10 years of experience prioritizing multiple tasks requiring prompt solutions. Talented problem-solver managing workloads while greeting visitors, answering incoming phone calls and fulfilling staff members' requests. Professional and welcoming in creating upbeat work environment.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Office Administrator
Friends Of North Richmond
10.2014 - 03.2024
- Interacted with customers by phone, email, or in-person to provide information.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained electronic and paper filing systems for easy retrieval of information.
- Tracked office supplies and restocked low items to keep team members on-task and productive.
- Demonstrated exceptional multitasking abilities while juggling diverse responsibilities, including reception duties and ad-hoc administrative tasks.
Shampoo Technic
Margaret's Hair Exclusives
01.2011 - 01.2013
- Developed strong relationships with clients, leading to repeat business and positive word-of-mouth referrals.
- Continuously updated knowledge on industry trends, products, and techniques to provide best possible service to clients.
- Promoted salon services and retail products, contributing to increased sales revenue for establishment.
- Provided exceptional customer service while addressing inquiries related to shampoo treatments or other salon offerings.
- Ensured an welcoming environment for all clients by maintaining cleanliness throughout the salon space.
Education
High School Diploma -
Wharton High School
Wharton, TXSkills
- Time Management
- Office Administration
- Administrative Support
- Database entry
- Office Management
- Customer Engagement
- Verbal Communication
Certification
Customer Service
Timeline
Office Administrator
Friends Of North Richmond
10.2014 - 03.2024
Shampoo Technic
Margaret's Hair Exclusives
01.2011 - 01.2013
High School Diploma -
Wharton High School