Anitarice Schmidt
Romeoville,IL
Summary
Resourceful Training Administrator skilled in designing and implementing engaging training programs that enhance employee skills and productivity. Known for ability to complete tasks efficiently, ensuring smooth operation of training sessions and optimal learning environments. Specialized in curriculum development, instructional design, and e-learning technologies. Excel in communication, leadership, and organizational skills, facilitating effective team collaboration and program success.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Regional Training Administrator
Illinois Department of Human Services
Naperville, IL
04.2024 - Current
- Developed and delivered training materials to staff members.
- Organized trainings for new hires and existing employees.
- Created online modules for employee onboarding program.
- Prepared presentations, handouts and other materials used in trainings.
- Assisted with developing comprehensive learning plans for individual employees.
- Coordinated schedules of trainers, facilitators and instructors.
- Maintained up-to-date records of all completed trainings and certifications.
- Served as a point of contact between organization's departments and external vendors.
- Mentored and onboarded new staff members to establish top client satisfaction.
- Acted as a liaison between employees and management to communicate training needs and outcomes.
- Maintained up-to-date knowledge of training trends, developments, and best practices.
- Effectively trained instructors and supervisors on techniques for managing employees.
Local Office Administrator
Illinois Department of Human Services
Joliet, IL
04.2018 - 04.2021
- Coordinated and managed daily administrative operations of the office.
- Provided assistance with the planning of events such as staff meetings or conferences.
- Prepared special reports by collecting, analyzing and summarizing information from various sources.
- Interviewed prospective employees and provided input to HR on hiring decisions.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
- Implemented quality control measures to uphold company standards.
Staff Development Specialist
Illinois Department of Human Services
Joliet, IL
12.2016 - 04.2018
- Facilitated orientation sessions to introduce new hires to the company culture and policies.
- Collaborated with department managers to create individualized development plans for employees.
- Assisted in developing performance management systems that measure employee progress towards goals.
- Advised senior management on best practices related to organizational development initiatives.
- Prepared detailed reports analyzing the impact of various training programs on job performance.
- Provided coaching support for individuals who are struggling in their current positions.
- Created and offered additional materials to enhance training.
- Evaluated modes of training delivery to optimize training effectiveness, training costs or environmental impacts.
- Scheduled classes based on availability of classrooms, equipment or instructors.
- Worked collaboratively across departments and with various stakeholders to deliver comprehensive, effective training sessions.
Human Services Caseworker
Illinois Department of Human Services
Joliet, IL
03.1999 - 12.2016
- Developed and maintained positive relationships with clients, families, and community partners.
- Maintained accurate records of all client interactions and progress towards goals.
- Advised clients on how to access community resources such as employment opportunities, housing assistance, legal aid.
- Monitored compliance with court orders related to child custody arrangements or personal protection orders.
- Attended trainings related to human services best practices in order to stay up-to-date on relevant information.
- Served as a liaison between clients and external organizations when necessary.
- Maintained confidentiality standards according to agency policies and procedures.
- Supported applicants in completing documents with accuracy for human service programs.
- Interviewed applicants to verify information eligibility for public assistance.
- Prepared documents necessary to initiate, continue and modify public assistance.
- Evaluated and addressed individual client needs and concerns.
- Maintained and developed community relationships to support various client referrals.
Education
Bachelor of Arts - Communications
Loyola University of Chicago
Chicago, IL05-1995
Skills
- Program Deployment
- Thorough Quality Assurance
- Learning Management Systems
- Curriculum Design
- Team Member Development
- Engaging Presentation Skills
- Leadership training
Certification
- Will County WorkForce Executive Board - April 2018 - April 2021
Timeline
Regional Training Administrator
Illinois Department of Human Services
04.2024 - Current
Local Office Administrator
Illinois Department of Human Services
04.2018 - 04.2021
Staff Development Specialist
Illinois Department of Human Services
12.2016 - 04.2018
Human Services Caseworker
Illinois Department of Human Services
03.1999 - 12.2016
Bachelor of Arts - Communications
Loyola University of Chicago