ANITHA Nimmagadda
North Brunswick,NJ
Summary
Dynamic Salesforce Lead with extensive experience at the University of San Francisco, excelling in program design and data migration. Proven expertise in Apex and Lightning, coupled with strong project management skills. Successfully led high-performing teams to deliver complex solutions, enhancing user engagement and operational efficiency. Committed to driving results through effective communication and collaboration.
Overview
12
12
years of professional experience
1
1
Certification
Work History
SALESFORCE Lead
University of San Francisco
San Francisco, US
11.2018 - Current
- Responsible for program design, testing, documentation and support.
- Developed multiple lightning record pages, App pages, home pages and lightning Applications using Lightning App Builder and activated for different record types and profiles per business needs.
- Setting up and monitoring exception reports, reviewing users and permissions, setting and implementing policies.
- Transfer record ownership due to changes in job responsibility or territory coverage.
- Sending push notifications to students from salesforce through a third party application called MODO.
- Sending text notifications to students from Salesforce via a TWILIO application.
- Using OWNBACK to retrieve the data, backing up daily data and metadata.
- Unlocking user accounts or resetting passwords. Dealing with SSO, two-factor authentication, and certificate problems.
- Expanding or refining rules and privileges for records to have the proper access.
- Troubleshooting email campaigns, workflows, approval cycles, or auto-responders that generate excessive bounced mails.
- Fixing data records that have somehow been set with record types or ownerships that make them inaccessible to users.
- Worked in Salesforce Service Cloud configuration and customization and have hands-on experience.
- Worked on User, Account, Contact Objects and Lightning components related to Partner communities.
- Change delegation and escalation paths in workflows and approval cycles to account for absences or extended travel.
- Run field utilization reports to identify any new sources of data pollution. Refresh the sandbox(es). Coordinate the timing of these updates with the work of team who are using the sandbox.
- Read about high-priority fixes from Salesforce.com: default installs, patch installs, time to pre-test, react to and fix any problems discovered.
- Update system road maps that summarize upgrades and new feature needed to achieve business goals.
- Used Data Loader to Import Data from Legacy system.
- Leading high performing onshore/offshore teams and delivery of projects within time, and quality parameters.
SALESFORCE DEVELOPER
VEN Solutions LLC
Irving, US
02.2019 - 01.2020
- Closely worked with SalesForce.com team while implementing the solutions for the requirements.
- Worked on migrating applications from classic to lightning and training users.
- Worked on multiple Integration projects involving design and development of Rest APIs and Apex service class framework.
- Created a Case Management System using Lightning Components, Controllers, Helper Methods, CSS, Bootstrap and JavaScript.
- Handled various support issues and defects on day-to-day basis and updated JIRA.
- Developed several Triggers, Apex classes and Visual force pages as part of the application development.
- Setting up Service Cloud Console, Cases (Web to case, Email to case), Solutions, Case Assignment and CTI Integration.
- Worked on various salesforce.com standard objects like Accounts, Contacts, Leads, Campaigns, Reports and Opportunities.
- Created the workflows for automated lead routing, lead escalation, alerts and custom coaching plans.
- Salesforce customization and configuration on Lightening framework.
- Worked on Salesforce1 Platform to build Mobile App by enabling Lightning Components for use in Salesforce1 mobile platform to make Lightning Application mobile.
- Designed, Implemented the Custom objects, Page layouts, Custom tabs, Components to suit to the needs of the application.
- Created Custom Objects and defined lookup, Many to Many relationship and master-detail relationships on the objects and created junction objects to establish many-to-many relationship among objects.
- Designed Validation Rules along with Roll-Up Summary Fields to maintain data quantity and data consistency.
SALESFORCE ADMIN/DEVELOPER
Infokeys INC
Irving, US
09.2017 - 01.2019
- Worked on SRS Document, analyze requirements and define solution based on Salesforce.com functionality.
- Created various Profiles, Roles, Page Layouts and configured the Permissions based on the Organization hierarchy requirements.
- Designed and deployed Custom tabs, validation rules, Approval Processes and Auto-Response for automating business logic.
- Followed Agile Methodology and as a process attended Daily Scrum Meetings, Retrospective Meetings, Sprint Planning Sessions and Backlog Grooming Sections.
- Scheduling Apex jobs for processing large records.
- Created email templates and inbound emails using Visual Force for clients and customers.
- Enabled Chatter for the Organization and to effectively communicate with the users in the Organization.
- Used Selenium IDE API to automate tests on cross browser and cross platform environment.
- Sound knowledge on Object Oriented Programming concept and Java Language.
- Developed business documents for Salesforce.com Custom objects.
- Used Force.com Migration tool to make deployments to different sandbox environments.
- Used Force.com Eclipse IDE for developing Apex Pages, Controller Classes and Triggers for deploying the projects components into different Sandbox Environments.
- Configured Custom Objects, Formula Fields, Validation Rules, Assignment Rules, Workflow.
- Leading high performing onshore/offshore teams and delivery of projects within time, and quality parameters.
SALESFORCE DEVELOPER
VEN Solutions LLC
Irving, US
01.2017 - 08.2017
- Involved in the analysis, design, development, and customization in the implementation of Salesforce.com modules.
- Played key role in enhancement of business modules using Standard and Custom Objects, Custom Settings, formula logic, Custom buttons, Visual force Pages, APEX classes, Triggers, Test Methods involving SOQL Queries.
- Worked on enhancements to SFDC application as required by business users from time to time which included implementations in Service Console of Sales force.
- Well versed with the process of detailed analysis of business and technical requirements and craving to the solution by customizing various objects of Salesforce.
- Handy experience in database operations, system processes, and analyzing errors that occur when executing a transaction or while running unit tests, which are processed in Debug Logs.
- Written Apex Triggers and classes with code optimization taking into consideration the Governor limits as a solution in attaining the customizations requested by the business users.
- Actively managed in resolving issues during testing phase and deployments both in Sandbox as well as Production.
- Huge data loads included millions of records- thereby involving my intense role during data migration for all the major projects in production and sandbox instances.
JAVA DEVELOPER
Lince Soft Solutions Private Limited
, India
01.2013 - 07.2015
- Involved in development, analysis and design of assigned work using Servlets, JSP, Html, Java Script, and Java Beans.
- Developed JAVA classes as per designed docs.
- Developed Core Java classes and methods for handling data from database.
- Used connection pooling for better performance.
- Developed Ant builds script and ant task classes to clean, compile, copy, run, deploy, jar, war and ear files, and develop web service.
- Used JDBC Statements to call the stored procedures and Prepared Statements to perform dynamic SQL operations. DAO classes are accessed in EJBs to connect to Database.
- Involved in writing JavaScript for validation of page data in the JSP pages.
- Involved in writing procedures and Packages for Report Generation using Oracle as Database.
- Responsible for Testing - unit testing & integration testing using Junit.
Education
MASTER'S - COMPUTER SCIENCE
Northwestern Polytechnic University
01.2016
Skills
- Salesforce CRM
- Apex
- Visualforce
- Lightning
- SOQL
- SOSL
- Approval Process
- Data Migration
- Service Cloud
- Sales Cloud
- Community Cloud
- Analytics Cloud
- REST API
- SOAP API
- Bulk API
- JavaScript
- HTML
- CSS
- XML
- SQL
- Salesforce administration
- Project management
- Collaborative teamwork
- Effective communication
- Problem solving
- Technical documentation
- System troubleshooting
- Team management
- Agile
- CPQ
- JIRA
Certification
- DEVELOPER DEV 401
- ADMINISTRATOR ADM 201
- ADVANCED ADMINISTRATOR ADM 301
- CERTIFIED CPQ SPECIALIST
- ADVANCED DEVELOPER DEV 402
- DATA ARCHITECT
- CPQ
Languages
English
Links - Trailhead Profile
trailblazer.me
Timeline
SALESFORCE DEVELOPER
VEN Solutions LLC
02.2019 - 01.2020
SALESFORCE Lead
University of San Francisco
11.2018 - Current
SALESFORCE ADMIN/DEVELOPER
Infokeys INC
09.2017 - 01.2019
SALESFORCE DEVELOPER
VEN Solutions LLC
01.2017 - 08.2017
JAVA DEVELOPER
Lince Soft Solutions Private Limited
01.2013 - 07.2015
MASTER'S - COMPUTER SCIENCE
Northwestern Polytechnic University
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