Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Maintain high professional integrity, and customer services.
Overview
6
6
years of professional experience
Work History
Human Resources Manager
Masonic Village
04.2022 - Current
Reduced process gaps while supervising employees to achieve optimal productivity.
Developed comprehensive onboarding programs to facilitate smooth integration of new employees into the organization.
Established effective succession planning strategies to prepare future leaders in line with organizational objectives.
Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
Motivated employees through special events and incentive programs.
Monitored and handled employee claims involving performance-based and harassment incidents.
Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees.
Paid attention to detail while completing assignments.
Director of Social Services/Admission
Masonic Village
11.2017 - 04.2022
Referred families to shelters, legal resources, and educational programs.
Implemented data-driven decision-making processes, resulting in more targeted and effective interventions for clients.
Attended education opportunities and created in-service training alliances to meet mission of organization.
Assessed community needs and identified resources for social and community service programs.
Facilitated open communication between staff members, promoting teamwork and collaborative problem-solving approaches to challenges faced by clients.
Evaluated service note content for description representative of clients' response to specified services.
Ensured compliance with regulatory requirements by diligently monitoring policies and procedures within the department.
Researched best practices and developed strategies to improve program outcomes.