Sathyajit VK

• Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit
• Delivered high-quality administrative support and management, planning and policy assistance to Management.
• Collaborated with sales and marketing departments to support client acquisition.
• Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
• Established and maintained highly effective relationships with clients and industry partners to drive growth
• Communicated directly with customers and partners to build strong business networks and relationships
• Implemented innovative business development strategies to increase customer base and expand market share
• Implemented creative sales training techniques for new and existing staff to increase revenue and overall success

Major Accomplishments

• Delivered new employee onboarding and training sessions via Face to face and online
• Reviewed and edited all training materials for accuracy and company policy compliance.
• Assessed skill gaps for employees in sales department and developed training courses to meet identified needs.
• Coordinated ongoing product training and personal development sessions fo frontline field force
• Evaluated success of training programs and recommended improvements to management to enhance effectiveness. Communicated all learning and performance objectives, schedules and training assessments to management.
• Developed and implemented updated training programs for the divisions under control.
• Organized and edited training manuals, multimedia visual aids and other educational materials. Created in-depth training SOPs for all employees.
• Researched and obtained relevant course material to achieve training objectives.
• Selected and assigned instructors to conduct specific training programs.
• Directed training programs and development paths for field force and first line/second line managers.
• Alternated training methods to diversify instruction, strengthen learning opportunities and enhance program success.
• Decreased training time by designing effective new online training programs.
• Tested all training software and hardware prior to commencing training programs.
• Conducted orientation sessions and organized on-the-job training for new hires. Managed new employee orientation training process for more than 50 FF each year. Trained new hires to perform cross-training exercises with experienced peers.
• Developed surveys to identify training needs based on projected production processes and changes.
• Augmented field training with OJT to enhance participants' skills.
• Analysed effectiveness of training programs at all levels and recommended updates.
• Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training for all new employees.
• Coordinated and prioritized required training courses for field sales and frontline / second line Managers.
• Drove departmental performance and achievement of service levels through focused team operational reviews, structured coaching and managing to organisation targets.
• Managed all field force coaching, training and performance improvement actions.
• Implemented new learning strategies depending upon employees' skill levels.
• Developed departmental systems and procedures to better align workflow processes.
• Trained FF during cycle meetings, conferences and workshops.
• Conducted training courses and prepared videos based learning for long-term use.
• Led daily, weekly and monthly coaching, counselling and feedback sessions.
• Delivered wide variety of courses focused on selling, product and behavioural topics to enhance communication, team cohesion and group performance.

• Demonstrated strong organizational and time management skills while managing multiple projects. Applied effective time management techniques to meet tight deadlines
• Used critical thinking to break down problems, evaluate solutions and make decisions, Demonstrated a high level of initiative and creativity while tackling difficult tasks
• Strengthened communication skills through regular interactions with team
• Paid attention to detail while completing assignments
• Skilled at working independently and collaboratively in a team environment
• Acted as a team leader in group projects, delegating tasks and providing feedback
• Provided professional services and support in a dynamic work environment
• Identified issues, analysed information and provided solutions to problems
• Worked well in a team setting, providing support and guidance. Demonstrated respect, friendliness and willingness to help wherever needed, Cultivated interpersonal skills by building positive relationships with cross functional teams.
• Proven ability to learn quickly and adapt to new situations

• • Conducted skills gap analysis to identify areas of improvement
  • Designed training curriculum within time and budget constraints
  • Produced physical and digital educational material (e.g. videos case studies)
  • Onboarded new salespeople
  • Coordinated individual and team performance review sessions to discuss strengths and weaknesses
  • Monitored sales objectives and results
  • Collected feedback from trainees and managers about training courses
  • Reported on the impact of training programs (e.g. sales achieved)
  • Liaised with external trainers or industry professionals and organised training programmes
  • Maintained updated records of training material, curricula, and costs.
  • Introduced creative and innovative sales techniques.
  • Mentored the sales team during OJT.
  • Brought about improvements in sales numbers.

• Supported the achievement of Novartis business goals by implementing value-based solutions with designated Strategic Key Account customers.
• Achieved sales growth and profitability targets on assigned accounts and channels.
• Established Novartis as the preferred partner of choice with designated Strategic Key Account customers.
• Managed the relationship between Novartis and the Key Novartis customers, developing account specific solutions through the Customer Value Creation (CVC) methodology to ensure the ongoing support and growth of Novartis business.
• Set business plans, priorities, budgets and performance objectives for assigned Key Accounts, approved by the Head – Institutional Business and new audiences.
• Ensured cross-functional understanding of these plans with Marketing, Sales, Market Access and other key functions through periodic interfaces.
• Allocated resources across Key Accounts to meet the business plan.
• Ensured fulfilment of contractual obligations with Key Account customers and Hospital Liaison Agents.
• Proactively managed Individual Pricing Agreements with Key Strategic Accounts.
• Supported the achievement of Novartis business goals by implementing value-based solutions with designated Strategic Key Account customers for the country’s No. 1 Anti-rabies vaccine Rabipur.

• Provided one-on-one and group sales training based on a proprietary sales process as well as on-going professional development and coaching to roughly 600 Medical Representatives.
• Provided group and one-on-one sales training for two major divisions.
• Developed and implemented clinical and sales protocols.
• Developed and conducted regional workshops and training for Medical Representatives.
• Provided on-boarding of new professionals, including implementation of proprietary sales training programs.
• Collaborated with Sales teams to identify and correct behaviours within teams.

• Developed and executed local sales/business strategies to meet defined sales goals for the area responsible.
• Managed the entire Primary Care portfolio of products and was accountable for Area sales performance, market share growth and effective/appropriate resource allocation and management.
• As a First Line Manager (FLM) built effective and enduring local relationships with key customers and collaborate with cross- functional commercial peers (other BU’s, etc.) to maximize business results.
• As a leader I was accountable for leading, motivating and developing a high-performing team.
• Coached successfully and managed product knowledge needs and sales execution acumen of my team.
• Brought in exceptional candidates to boost team productivity and operational efficiency
• Exceeded sales forecast figures by 20% regularly through superior customer care
• Directed workforce planning, customer retention and customer service management for multiple HQs
• Transformed underperforming team members into productive, profitable team members
• Conducted training sessions to educate employees on best practices and procedures to increase profitability
• Managed inventory and reduced expiry by 15% through detailed monitoring of daily operations and stock
• Exceeded sales targets with well-developed sales strategy and empowering team coaching
• Introduced cost-saving territory management to reduce losses and increase profit margin

• Ethical Promotion of specialties to Health Care Professionals.
• Exclusively accountable for obtaining, generating and maintain sales and business relationships with Neurologists, Psychiatrists and Primary Care Physicians, while focusing on promotion within various disease areas.
• Analysed market to identify new opportunities and strengthen relationships with hospitals, medical centres and primary care physicians
• Showcased product features to customers and discussed technical details to overcome objections and Conducted routine product demonstrations to verify proper utilization and improve patient outcomes, Demonstrated products and specific features at CMEs and special events Scheduled, updated and maintained product preparations and customer promotions
• Worked with sales team to collaboratively reach targets, consistently meeting or exceeding sales targets, Worked closely with commercial operational departments to schedule targeted promotional campaigns, Tracked customer and supply chain details for precise and timely fulfilment
• Conferred with existing and potential customers to assess requirements and propose optimal solutions, Clarified customer requests, forwarded product information and answered questions to support sales operations
• Contacted customers and prospects to generate new business to achieve company growth goals, Used consultative sales approach to understand and meet customer needs