Anitra Bailey
Gainesville
Summary
Dynamic and resourceful professional with a strong background in customer service and event planning at Urban Air Adventure Park. Proven ability to enhance guest experiences through effective multitasking and attention to detail. Skilled in food service techniques and conflict resolution, consistently creating enjoyable and safe environments for all attendees.
Energetic and personable, with natural ability to create fun and engaging environment. Possesses solid understanding of event planning principles and excellent communication skills. Aims to create memorable experiences that leave lasting positive impact on guests.
Offering strong foundation in healthcare principles and dedication to patient well-being, ready to learn and grow in medical environment. Delivers ability to understand and apply safety protocols and patient interaction techniques. Ready to use and develop skills in venipuncture and specimen handling in Phlebotmist role.
Developed key skills in clinical setting, including precision in specimen collection and patient interaction. Looking to transition into new field, bringing strong organizational and communication abilities. Ready to contribute to team-oriented environment and apply transferrable skills effectively.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Party Host
Urban Air Adventure Park
06.2022 - 08.2025
- Supervised children's activities, maintaining happiness, safety and well-being.
- Enhanced guest experience by providing exceptional customer service and creating a fun atmosphere for events.
- Handled any unexpected issues or emergencies calmly and professionally, maintaining a positive atmosphere during events.
- Maintained cleanliness standards throughout events to provide an inviting environment for guests while adhering to health codes.
- Resolved conflict to maintain fun, positive and safe event environments.
- Educated guests on rules and policies to deliver safe, enjoyable experiences.
- Planned parties according to customer specifications.
- Managed event schedules effectively, ensuring timely execution of activities and smooth transitions between segments.
- Decorated and set tables in accordance with party themes and age groups.
- Prepared and served food and drinks to guests, meeting hygiene and safety standards.
- Assisted in training new party hosts, sharing best practices and helping them develop strong hosting skills.
- Promoted a safe environment by enforcing rules and regulations consistently during events.
Cashier
Urban Air Adventure Park
06.2022 - 08.2025
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Stocked, tagged and displayed merchandise as required.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
- Improved store atmosphere with thorough and prompt cleaning of checkout area.
- Improved efficiency, organized checkout area for optimal workflow.
Cook
Urban Air Adventure Park
06.2022 - 08.2025
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
- Reduced food waste significantly by implementing proper portion control and storage techniques.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Contributed to positive guest experiences by accommodating special dietary needs and requests.
Cashier
Mr.Snapper
12.2023 - 06.2024
- Built relationships with customers to encourage repeat business.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Answered questions about store policies and addressed customer concerns.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Addressed customer needs and made product recommendations to increase sales.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
- Ensured compliance with company policies and procedures while processing transactions efficiently.
Education
Phlebotomy
Fscj
Jacksonville, FL08-2025
High School Diploma -
William M Raines High School
Jacksonville, FL05-2025
Skills
- Team player attitude
- Effective multitasking
- Teamwork and collaboration
- Party scheduling
- Adaptable nature
- Attention to detail
- Customer service
- Activity planning
- Time management mastery
- Food service techniques
- Guest service
- Special request accommodations
- Resourceful thinking
Certification
- Phlebotomist technician, NHA Certified
Timeline
Cashier
Mr.Snapper
12.2023 - 06.2024
Party Host
Urban Air Adventure Park
06.2022 - 08.2025
Cashier
Urban Air Adventure Park
06.2022 - 08.2025
Cook
Urban Air Adventure Park
06.2022 - 08.2025
Phlebotomy
Fscj
High School Diploma -
William M Raines High School