Summary
Overview
Work History
Education
Skills
Timeline
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Anitra Bryant

Warren,MI

Summary

Dynamic professional with extensive experience at Flagstar Bank, excelling in risk assessment and underwriting processes. Proven ability to enhance operational efficiency through effective communication and attention to detail. Recognized for developing strong client relationships and implementing innovative solutions, contributing to improved customer satisfaction and streamlined workflows. Adaptable and reliable team player committed to excellence.

Professional with experience in household maintenance and support roles. Known for strong teamwork and flexibility in adapting to changing requirements. Skilled in cleaning, organizing, basic repairs, and assisting with daily tasks. Dependable and results-driven, ensuring quality outcomes in every assignment.

Professional service worker, highly skilled in maintaining clean and organized environments. Adept at performing routine tasks efficiently and reliably, contributing to well-functioning team. Known for adapting to changing needs and supporting team goals with strong collaboration and communication skills.

Experienced with maintaining cleanliness and organization in various environments. Utilizes time management and attention to detail to ensure high standards of service. Track record of being reliable and flexible, adapting to changing needs while supporting team efforts.

Overview

9
9
years of professional experience

Work History

Chore Worker

State of Michigan / Elva Kirksey
11.2011 - 03.2015
  • Assisted with daily chore assignments to ensure efficient operations and adherence to safety protocols.
  • Maintained cleanliness and organization of assigned areas, contributing to a positive and safe environment.
  • Monitored supplies and equipment condition, reporting needs for maintenance or replenishment timely.
  • Maintained appropriate professional boundaries while establishing trust with clients, fostering long-lasting working relationships.
  • Consistently received positive feedback from satisfied customers, leading to increased referrals from existing clientele.
  • Reduced stress for families by taking on household chores, allowing them more time for personal pursuits or relaxation activities.
  • Streamlined chore completion processes by utilizing time-saving techniques and tools.
  • Improved client satisfaction by providing timely and efficient chore services.
  • Assisted with bathing, dressing and personal grooming of clients.
  • Managed scheduling and prioritized tasks to maximize efficiency and effectiveness in completing chores.
  • Adhered to strict safety guidelines when using chemicals or equipment during chore completion.
  • Collaborated with other support staff to ensure a seamless service experience for clients.
  • Provided personalized care for each client, addressing individual needs, preferences, and limitations.
  • Helped with routine house cleaning, meal preparation and laundry.
  • Enhanced clients'' quality of life by maintaining clean and organized living environments.
  • Developed strong relationships with clients through effective communication and empathetic understanding of their needs.
  • Facilitated open lines of communication between the client and agency management regarding concerns or areas needing improvement.
  • Completed specialized chores as requested, such as deep-cleaning carpets or washing windows, increasing overall client satisfaction.
  • Kept accurate records of work completed as required by employer regulations.
  • Ensured safety and well-being by monitoring clients during chore completion.
  • Maintained inventory of cleaning supplies, ensuring adequate stock for all necessary tasks.
  • Elevated attention to detail in performing duties, leading to consistently high-quality outcomes for clients'' homes or spaces.
  • Assisted client with medication self-administration.
  • Assisted clients with daily tasks to promote independent living and selfsufficiency.
  • Demonstrated flexibility in adapting to changing client requests or schedules, ensuring dependable service delivery.
  • Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
  • Assisted with daily living activities, running errands, and household chores.
  • Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
  • Laundered items, changed sheets and made bed to keep patients' bedroom clean.
  • Monitored clients' overall health and well-being and noted significant changes.
  • Provided compassionate and patient-focused care to cultivate well-being.
  • Cooked meals and assisted patients with eating tasks to support healthy nutrition.
  • Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
  • Transported clients to and from medical appointments with safety and efficiency.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Guided patients to restroom to support bladder and bowel relief requirements.
  • Recorded status and duties completed in logbooks for management.
  • Completed regular check-ins and progress report for each client.
  • Entrusted to handle confidential and sensitive situations in professional matter.
  • Maintained strong connections within caregiver community to gain continuous knowledge.
  • Replaced bandages, dressings, and binders to care for wounds and encourage healing.
  • Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.
  • Implemented physical therapy to support patient improvement in muscle tone, range of motion and injury recovery.
  • Handled incoming mail, bills and invoices and completed appropriate actions.
  • Maintained entire family's schedule and organized events.
  • Identified needs and coordinated plans for travel and out-of-town functions.

Assistant Underwriter

Flagstar Bank
08.2009 - 06.2010
  • Evaluated insurance applications for accuracy and completeness
  • Collaborated with underwriters to assess risk factors and coverage options
  • Processed policy renewals and endorsements efficiently
  • Conducted market research to inform underwriting decisions
  • Reviewed claims history to identify potential risks
  • Maintained detailed records of underwriting activities and communications
  • Assisted in developing underwriting guidelines and procedures
  • Provided high level of assistance to help with review, classification, coding, and rating of applications.
  • Responded to customer requests via telephone and email and effectively answered questions and inquiries.
  • Copied, logged and scanned supporting documentation and placed all information in client files.
  • Verified data integrity and accuracy.
  • Entered payments, account information and call logs into [Software] system.
  • Monitored underwriting teams' performance and provided mentoring to achieve personal and department production goals.
  • Met with customers, agents and brokers to negotiate coverage, price, and service delivery.
  • Produced ad hoc reports and documents for senior team members.
  • Conducted comprehensive risk assessments for complex commercial accounts, identifying potential exposures and proposing mitigation strategies.
  • Collaborated with senior underwriters to assess risks and determine appropriate coverage levels for clients.
  • Expedited the underwriting process through effective prioritization and organization of workload.
  • Managed a diverse portfolio of accounts, maintaining a high level of customer satisfaction through proactive communication and prompt service delivery.
  • Enhanced underwriting efficiency by streamlining processes and implementing best practices.
  • Maintained up-to-date knowledge of industry trends, allowing for informed decision-making when developing or revising underwriting guidelines.
  • Performed detailed analysis of client financial statements to accurately assess risk levels.
  • Improved loss ratio performance by diligently monitoring claims data and recommending adjustments to underwriting guidelines as needed.
  • Maintained strong relationships with agents, brokers, and policyholders to ensure smooth communication and timely issue resolution.
  • Reduced processing time by automating routine tasks using advanced software tools.
  • Evaluated insurance applications against established criteria, ensuring adherence to company policies and regulatory requirements.
  • Reviewed credit reports, financial statements and transactions to verify accuracy and completeness.
  • Calculated loan applicant debt ratios, income and terms and payments to determine financial stability of applicants to repay loan.
  • Contacted borrowers to gather additional information to make appropriate lending decisions.
  • Modified loan requests to determine best type of loan program for each potential borrower.
  • Reviewed sales contracts, appraisals, titles and deeds to effectively underwrite real estate loans.
  • Completed pre-closing responsibilities to prepare loan files for closing team.
  • Utilized knowledge of insurance principles, policies and procedures to make decisions on risk assessment.
  • Evaluated applications to determine insurance coverage and appropriate risk classifications.
  • Scrutinized underwriting performance to identify weaknesses and provide recommendations for improvement.
  • Collaborated with other professionals to develop innovative underwriting solutions.

Site Supervisor

Securitas Security Services USA
09.2008 - 07.2009
  • Supervised daily operations to ensure compliance with safety standards and quality control measures.
  • Coordinated workforce schedules to optimize resource allocation and maintain productivity levels.
  • Implemented process improvements that enhanced workflow efficiency and reduced operational delays.
  • Trained and mentored new team members, fostering a collaborative work environment.
  • Conducted regular site inspections to identify hazards and enforce adherence to safety protocols.
  • Managed inventory controls, ensuring accurate tracking of materials and supplies on-site.
  • Collaborated with project managers to align site activities with project timelines and objectives.
  • Resolved onsite issues promptly, maintaining high morale among team members while minimizing disruptions.
  • Maintained records and logs of work performed and materials and equipment used.
  • Worked with personnel and managers to meet strict timelines.
  • Oversaw personnel safety and efforts at work site.
  • Implemented best practices and safe operating procedures.
  • Conducted thorough quality assurance checks on completed work, ensuring compliance with industry standards and client requirements.
  • Enhanced site safety by implementing strict safety protocols and conducting regular inspections.
  • Guided employees and contractors in task completion, offering assistance to meet tight deadlines.
  • Oversaw employee attendance record, handled payroll, and ordered new materials for sites.
  • Provided clear communication to team members regarding goals, expectations, and individual responsibilities within the project scope.
  • Collaborated with management and fellow supervisors to organize operations and achieve demanding schedule targets.
  • Improved employee morale through consistent leadership support, fostering a positive working environment conducive to productivity.
  • Resolved issues among team members to keep employees on task.
  • Maintained strong client relationships, providing regular updates on project progress and addressing any concerns promptly.
  • Achieved high levels of client satisfaction through meticulous attention to detail and proactive communication.
  • Conducted thorough risk assessments to proactively address potential issues, maintaining project timelines.
  • Addressed and resolved onsite conflicts swiftly, maintaining positive and productive work environment.
  • Supervised installation of critical infrastructure, ensuring adherence to technical specifications and standards.
  • Inspected equipment and tools used for safe operation.
  • Monitored job progress and performance of employees or contractors to complete projects prior to deadlines.
  • Developed and maintained positive relationships with clients and other stakeholders.
  • Administered disciplinary actions to workers violating safety regulations and company policies.
  • Investigated and reported on accidents, injuries and near-miss incidents.
  • Documented construction and extraction workers' hours, wages and other pertinent information.

Loss Prevention Specialist

Burlington Coat Factory Department Store
03.2007 - 04.2008
  • Conducted thorough investigations of theft and fraud incidents to identify root causes and prevent recurrence.
  • Collaborated with store management to develop and implement loss prevention strategies and training programs.
  • Analyzed inventory discrepancies to determine potential security vulnerabilities and recommend corrective actions.
  • Monitored surveillance systems to detect suspicious activities and ensure compliance with security protocols.
  • Prepared detailed reports on loss prevention activities, highlighting trends and areas for improvement.
  • Trained staff on effective loss prevention techniques, fostering a culture of accountability within the team.
  • Engaged with law enforcement during investigations, enhancing collaboration for theft recovery efforts.
  • Evaluated store layouts and merchandising strategies to optimize visibility and deter theft effectively.
  • Reduced shrinkage rates by regularly reviewing inventory counts and addressing discrepancies promptly and effectively.
  • Responded swiftly to emergency situations within the store, ensuring customer and employee safety during incidents such as theft or disturbances.
  • Performed regular audits of inventory levels, identifying discrepancies and taking corrective action where necessary.
  • Conducted thorough investigations of suspected internal and external theft cases, leading to increased resolution rates.
  • Facilitated strong communication between store staff and loss prevention team, fostering awareness and cooperation among all personnel.
  • Assisted in the apprehension and prosecution of shoplifters, deterring future incidents.
  • Trained and mentored engineers in MFL studies, loss investigation and reporting techniques.
  • Enhanced store security through regular surveillance and monitoring activities.
  • Maintained detailed records of all loss prevention activities, ensuring accuracy and timely reporting to management.

Loss Prevention Specialist

Lowes Home Improvment
02.2006 - 07.2007
  • Analyzed store layout for potential vulnerabilities, recommending improvements to reduce opportunities for theft.
  • Trained new employees on company loss prevention protocols, contributing to a culture of accountability and vigilance.
  • Developed targeted strategies for high-risk merchandise areas, minimizing losses due to theft or damage during transport or display.
  • Collaborated with management to develop effective loss prevention policies and procedures tailored to store-specific needs.
  • Provided loss control reporting for prospects and clients.
  • Increased company understanding of loss control strategies through on-site client training seminars and implementation of new programs.
  • Contributed to a positive company image by representing the organization professionally and consistently enforcing loss prevention policies in a respectful manner.
  • Established positive working relationships with local law enforcement agencies for efficient collaboration during investigations.
  • Completed loss control surveys for underwriting information and evaluation.
  • Educated employees on proper cash handling procedures, reducing instances of cash register shortages or overages.
  • Prepared reports for clients and underwriters regarding property loss features and recommendations for improvement and future needs.
  • Conducted undercover operations when necessary, successfully identifying and addressing internal theft concerns within teams or among individuals employees.
  • Spearheaded the implementation of new technology systems for enhanced surveillance capabilities within the store environment.
  • Decreased instances of theft by implementing comprehensive loss prevention strategies.
  • Provided excellent customer service while maintaining vigilance for potential theft or suspicious behavior.
  • Created and maintained records of security incidents and investigations.
  • Supervised surveillance, detection and criminal processing related to theft and criminal cases.
  • Monitored store surveillance cameras to detect suspicious behavior.
  • Monitored paperwork procedures to prevent error-related losses.
  • Worked closely with law enforcement in investigating and solving theft and fraud cases.
  • Installed and maintained covert security equipment.
  • Collaborated with law enforcement to report crime and suspicious activity.
  • Conducted thorough investigations of theft and fraud incidents to identify root causes and prevent recurrence.
  • Analyzed inventory discrepancies to determine potential security vulnerabilities and recommend corrective actions.
  • Monitored surveillance systems to detect suspicious activities and ensure compliance with security protocols.
  • Prepared detailed reports on loss prevention activities, highlighting trends and areas for improvement.
  • Engaged with law enforcement during investigations, enhancing collaboration for theft recovery efforts.
  • Conducted thorough investigations of suspected internal and external theft cases, leading to increased resolution rates.
  • Performed regular audits of inventory levels, identifying discrepancies and taking corrective action where necessary.
  • Responded swiftly to emergency situations within the store, ensuring customer and employee safety during incidents such as theft or disturbances.
  • Reduced shrinkage rates by regularly reviewing inventory counts and addressing discrepancies promptly and effectively.
  • Facilitated strong communication between store staff and loss prevention team, fostering awareness and cooperation among all personnel.
  • Assisted in the apprehension and prosecution of shoplifters, deterring future incidents.
  • Enhanced store security through regular surveillance and monitoring activities.
  • Maintained detailed records of all loss prevention activities, ensuring accuracy and timely reporting to management.

Education

Associate of Science - Entrepreneurship For Small Business

Ashford University
San Diego, CA
04-2010

Computer Systems And Web Development

Hamilton Business College
Des Moines, IA
01-2000

Skills

  • Child supervision
  • Safety awareness
  • Heavy lifting
  • Maintenance
  • Waste disposal
  • Meal preparation
  • Window cleaning
  • Cleaning techniques
  • Vehicle maintenance
  • Pest control
  • Recycling practices
  • Basic repairs
  • Problem-solving
  • Time management
  • Attention to detail
  • Problem-solving abilities
  • Fast learner
  • Teamwork and collaboration
  • Teamwork
  • Multitasking Abilities
  • Reliability
  • Vital signs monitoring
  • Excellent communication
  • Multitasking
  • Adaptability and flexibility
  • Decision-making
  • Effective communication
  • Active listening

Timeline

Chore Worker

State of Michigan / Elva Kirksey
11.2011 - 03.2015

Assistant Underwriter

Flagstar Bank
08.2009 - 06.2010

Site Supervisor

Securitas Security Services USA
09.2008 - 07.2009

Loss Prevention Specialist

Burlington Coat Factory Department Store
03.2007 - 04.2008

Loss Prevention Specialist

Lowes Home Improvment
02.2006 - 07.2007

Associate of Science - Entrepreneurship For Small Business

Ashford University

Computer Systems And Web Development

Hamilton Business College

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Anitra Bryant