Anitra Griffin
Washington,DC
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
18
18
years of professional experience
Work History
Instructional Aide
DC Public Schools
09.2009 - 08.2023
- Worked as a full-time instructional and dedicated aide for DC Public Schools.
- Assisted the teacher and assisted the students in the classroom during individual and group work.
- Collaborated with the teacher and implemented & created adapted math & reading academic activities for various students.
- Photocopied materials and worksheets for the teacher to use for the students.
- Monitored the students during specials, in the cafeteria, and before & after school.
- Met the students at the buses at the beginning of the day and escorted them to the classroom as part of morning duty. Made sure the students got on the correct school buses at the end of the day.
- Provided support during classes, group lessons, and classroom activities.
- Supported student learning objectives through personalized and small group assistance.
- Provided support to help students with special needs learn and grow.
- Maintained safety and security by overseeing students in recess environments.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
- Delivered curriculum in both one-on-one lessons and group learning environments.
- Collated classroom materials to help teachers prepare for daily instruction and activities.
- Copied, organized and distributed classroom assignments or other paperwork.
- Supported English Language Learners (ELLs) to deliver high-quality education for students learning English.
- Developed materials for classroom teachers to support instruction, lab work or in-class activities.
Sales Associate
Borders Books And Music
07.2007 - 10.2007
- Worked as part-time cashier at Borders in both bookstore area and Seattle’s Best Café.
- Assisted customers in café with their orders; prepared their food items and various drinks.
- Assisted customers in purchasing of books.
- Organized books on shelves and racks and made sure that they were in order from tallest to shortest books.
- Participated in book drive for Boys and Girls Club of Greater Washington.
- Encouraged customers to purchase books for book drive. Proceeds from books would go towards for Boys and Girls Club.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Library Assistant
University Of The District Of Columbia
06.2006 - 04.2007
Office Automation Clerk
Bolling Airforce Base
05.2006 - 09.2006
- Worked part-time as office automation clerk at Joint Visitor Center at Bolling Airforce Base during summer season.
- Worked as summer hire during summer, and worked as winter hire during winter break.
- Typed and organized files, and answered telephones.
- Issued out visitor, vehicle and delivery passes and vehicle decals.
- Filled in for other coworkers, and operated Microsoft office programs to organize and update files.
- Filed and organized information, and assisted supervisors whenever needed.
- Provided office coverage to other divisions when one of their staff members was on leave.
Office Automation Clerk
Bolling Airforce Base
05.2005 - 09.2005
- ·Worked as office automation clerk at Joint Visitor Center at Bolling Airforce Base during summer season.
- Worked as a summer hire during summer break.
- Typed and organized files, and answered telephones.
- Issued out visitor, vehicle and delivery passes and vehicle decals.
- Filled in for other coworkers, and operated Microsoft office programs to organize and update files.
- Filed and organized information, and assisted supervisors whenever needed.
- Provided office coverage to other divisions when one of their staff members was on leave.
Education
Bachelor of Arts - Speech Pathology And Audiology
South Carolina State University
Orangeburg, SC05.2001
Skills
- Interpersonal Communication
- Administrative support
- Retail store support
- Professional telephone demeanor
Accomplishments
Zeta Phi Beta, Sorority, Inc.
Sigma Alpha Eta – Speech Pathology and Audiology Honor Society
Kappa Delta Pi – Educational Honor Society – April, 2006
National Honor Society & National Dean’s List- January, 2007-February 2007
Additional Information
References available upon request.
Timeline
Instructional Aide
DC Public Schools
09.2009 - 08.2023
Sales Associate
Borders Books And Music
07.2007 - 10.2007
Library Assistant
University Of The District Of Columbia
06.2006 - 04.2007
Office Automation Clerk
Bolling Airforce Base
05.2006 - 09.2006
Office Automation Clerk
Bolling Airforce Base
05.2005 - 09.2005
Bachelor of Arts - Speech Pathology And Audiology
South Carolina State University