Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Certification
References
Timeline
Generic

Anitra Harding

Urbana,OH

Summary

Coordinated professional consistently praised by management for strong organizational, project management and deadline tracking skills. Motivated and capable professional with many years of comprehensive experience in urban planning, non-profit, fundraising and business development. Successful at interfacing well with general public, stakeholders, applicants, and public officials. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Master Production Scheduler

Sarica MFG
Urbana, Ohio
03.2017 - 07.2025
  • Assisted in monitoring inventory levels to ensure timely material availability.
  • Supported communication between production teams to align on scheduling needs.
  • Coordinated production schedules to optimize workflow efficiency across departments.
  • Learned and utilized scheduling software for accurate production planning tasks.
  • Collaborated with team members to resolve scheduling conflicts effectively.
  • Contributed to team meetings by sharing insights on scheduling processes and challenges.
  • Monitored weekly schedules to identify potential conflicts or delays in production processes.
  • Utilized MRP system to create accurate forecasts of finished goods requirements.
  • Evaluated new product requests from customers and incorporated them into the master schedule when appropriate.
  • Maintained records of past orders, including date shipped, quantity ordered, cost per unit, for historical reference purposes.
  • Conducted meetings with management staff on a regular basis to discuss current status of orders and any related issues that may arise.
  • Performed root cause analysis on any deviations from planned output targets in order to prevent similar occurrences in the future.
  • Analyzed raw material inventories to determine future product needs and adjust the master production schedule accordingly.
  • Reviewed capacity utilization figures regularly to assess whether additional resources were needed during peak seasons or times of increased demand.
  • Identified areas of improvement within the scheduling process and implemented corrective measures accordingly.
  • Communicated changes in production scheduling with internal teams such as manufacturing, engineering, and quality control departments.
  • Collaborated with purchasing team to ensure sufficient supply of materials for production operations.
  • Worked closely with sales representatives to understand customer demand patterns and account for them in the master schedule.
  • Provided regular updates on status of orders so that customers could be informed of delivery dates accurately.
  • Created detailed reports outlining current production levels, capacity utilization, and inventory availability.
  • Handled issues that occurred during production phases, quickly remedying equipment malfunctions and staff problems.
  • Managed movement of materials and product through production.
  • Distributed work orders to departments.
  • Traced missing material and shipments through vendor and customer communications.
  • Scheduled space or equipment for special programs, meetings and conferences.

Store Manager of Operations

Maple Lane Tree and Garden Center
Urbana, Ohio
03.2012 - 12.2016
  • Managed daily operations of store and garden center.
  • Oversaw inventory management and product ordering processes.
  • Coordinated seasonal displays and promotional events.
  • Resolved customer inquiries and complaints effectively.
  • Maintained compliance with safety and health regulations.
  • Resolved customer complaints promptly and professionally.
  • Monitored stock levels regularly to avoid out-of-stock situations.
  • Maintained records of daily transactions using point-of-sale systems.
  • Assisted customers in finding the products they needed quickly and efficiently.
  • Recruited, trained, coached and mentored staff members in customer service skills.
  • Ensured that store was clean and organized at all times.
  • Trained and mentored associates to teach daily tasks and procedures.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
  • Reviewed customer feedback to make operational improvements and promote satisfaction.
  • Updated and maintained store signage and displays.
  • Generated repeat business by responding to customer concerns with friendly and knowledgeable service.
  • Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Formed and sustained strategic relationships with clients.
  • Coordinated and directed activities of businesses or departments concerning production, pricing and sales.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.

Shift Manager

McDonald's Restaurant
Urbana, Ohio
08.2011 - 03.2016
  • Oversaw the training of new employees on customer service, product knowledge, and cash handling techniques.
  • Ensured completion of all opening and closing duties were completed accurately according to established guidelines.
  • Coached employees on interactions with customers to drive exceptional service.
  • Communicated with other shift managers to facilitate continuum of customer service.
  • Provided coaching and guidance to team members when necessary to improve performance.
  • Responded quickly and effectively to emergency situations as they arose.
  • Positioned skilled staff in key areas throughout shift to optimize department productivity.
  • Resolved conflicts between staff members in a professional manner.
  • Maintained inventory levels by monitoring stockroom orders and restocking shelves as needed.
  • Reported employee behavioral issues, losses and customer complaints to upper-level management.
  • Taught staff upselling techniques to meet revenue targets.
  • Managed schedules, accepted time off requests and maintained coverage for shifts.
  • Prepared detailed incident reports following any incidents that occurred during shifts.
  • Reviewed security footage regularly for suspicious activities or theft attempts.
  • Conducted training in equipment operations and safety procedures, briefing employees of hazards associated with work.
  • Set up and adjusted machines and equipment to produce pre-determined results.
  • Evaluated and assessed personnel to identify potential candidates for promotion.
  • Kept records of employees' attendance and working hours for accurate calculation of billable cycle.
  • Managed inventory levels to maintain stock availability and freshness.
  • Coordinated team schedules to optimize shift coverage and productivity.
  • Handled customer complaints promptly to maintain satisfaction levels.
  • Enforced health and safety regulations throughout the restaurant environment.
  • Assisted in executing promotional campaigns to enhance customer engagement.
  • Monitored kitchen performance to ensure quality standards were met consistently.
  • Managed daily cash intake by counting out registers and tabulating profits.
  • Helped employees accomplish tasks during peak periods.
  • Inspected work areas regularly for cleanliness and organization standards.

Education

Associate of Applied Science - Business Management

Clark State Community College
Springfield, OH
05-2019

High School Diploma -

Mechanicsburg High School
Mechanicsburg, OH
05-1991

Skills

  • MRP system management
  • Inventory control
  • Conflict resolution
  • Resource allocation
  • Supply chain management
  • Forecasting demand
  • Quality assurance
  • Team collaboration
  • Effective communication
  • Problem solving
  • Time management
  • Leadership skills
  • Continuous improvement mindset
  • Team leadership qualities
  • Resource allocation strategies
  • Mathematics skills
  • QA experience
  • Statistics skills
  • Deadline management
  • Business operations proficiency
  • Excellent communication
  • Problem-solving
  • Professional demeanor
  • Adaptability
  • Hospitality and accommodation
  • Research experience
  • Multitasking
  • Goal setting
  • Written communication
  • Presentation skills
  • Adaptability and flexibility
  • Active listening

Affiliations

  • Volunteer for the Historic Gloria Theater
  • Volunteer at the Urbana Community Gardens
  • Organize and collect items for the Champaign County Christmas
  • Avid Disc Golf player and associated with the Urbana Disc Golf League
  • Produce and provide Landscape drawings to local landscaping companies along with giving professional advise on placements and maintaining newly added plants

Languages

Spanish
Limited

Certification

  • Member of the ONLA (Ohio Nursery Landscape Association
  • Landscaping Licenses through the state of Ohio
  • Serve-Safe food Certification

References

References available upon request.

Timeline

Master Production Scheduler

Sarica MFG
03.2017 - 07.2025

Store Manager of Operations

Maple Lane Tree and Garden Center
03.2012 - 12.2016

Shift Manager

McDonald's Restaurant
08.2011 - 03.2016

Associate of Applied Science - Business Management

Clark State Community College

High School Diploma -

Mechanicsburg High School

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