Aimed to support teams by contributing skills and experience to enhance organizational success and career development opportunities.,Assisted in various asphalt projects with over 10 years of dedicated service in the DC government sector.,Recognized for effectively addressing issues, boosting customer satisfaction, and facilitating operational enhancements.
Work History
Supervising Engineer
5 Years 3 Months
District Department of Transportation | 03.2021 - 06.2026
Monitored project timelines to support on-time completion within budget constraints.
Implemented and promoted safety protocols to boost workplace safety compliance.
Guided junior engineers to enhance their professional development and technical skills.
Initiated quality control practices that resulted in improved project outcomes and client satisfaction.
Conducted site inspections to verify adherence to environmental regulations and industry standards.
Provided feedback to team leads on opportunities for process and procedural enhancements.
Helped engineering teams achieve project goals within established time and budget limits.
Asphalt Lead Worker
19 Years 11 Months
District Department of Transportation | 04.2001 - 03.2021
Operate machines that clean or cut expansion joints in concrete or asphalt and that rout out cracks in pavement.
Cut or break up pavement and drive guardrail posts, using machines equipped with interchangeable hammers.
Perform a variety of administrative, supervisory and semi-skilled tasks in the construction and maintenance of paved streets, alleys, parking lots, and other assigned projects.
Use excellent customer service skills, establish and maintain effective working relationships with other employees, officials, and all members of the general public.
Responsible for the upkeep and maintenance of assigned equipment including dump trucks, loaders, asphalt lay down machines, rollers, trailers, pickups and crack sealing machines.
Manage quality assurance program including on site evaluations, and internal team audits. Audits include work completion, materials needed, and any unusual working conditions.
Meets consistently with upper management to flush out program, policy, and budget concerns.
Asphalt Supervisor
1 Year
District Department of Transportation | 09.2007 - 09.2008
Worked with city customers to understand requirements and provide exceptional customer service to callers requiring assistance for potholes and weather related issues.
Coordinated efforts of 6-8 team members engaged in various projects for solution development to hurdles such as Pothole Palooza.
Ensured all crew members adhered to DDOT safety policies and guidelines, to include: promote job-site safety, encouraged safe work practices, proactively identified job site hazards and rectified them immediately in conjunction with upper management.
Developed team communications and information for daily team check-ins.
Reported time for payroll and conducted team member's evaluations.
Directly supervised field personnel and directed them in all aspects of Asphalt Paving.
Sales Associate
2 Years
Atlantic Plumbing | 11.1999 - 11.2001
Operated store equipment in assigned area (including but not limited to telephone, paging system, copiers, fax machines, computers, surveillance system, key cutting, panel saw, paint mixing computer, blind cutting, forklifts, pallet jacks, electric lifts, etc).
I was responsible for providing quick, friendly customer service by answering customer's questions.
Provided purchase assistance and kept shelves stocked.
Education
High School Diploma
Ballou Senior High School | Washington, DC | 06.1997
Skills
Administrative
Excellent customer service
Fax machines
Forklift
Supervisory
Telephone
Scheduling and planning
Time management
Critical thinking
Analytical problem solving
Certification
Training from University of Maryland
Asphalt Recycling
Asphalt Resurfacing
Techniques for Reducing Construction and Maintenance Costs