Professional in retail management with solid background in operations and leadership. Known for optimizing store performance through effective team collaboration and strategic planning. Strong in inventory management, customer service, and staff training. Adaptable to changing environments, ensuring consistent achievement of business goals.
Hi, I’m
Anitria Miles
Columbus,GA
Summary
Overview
8
years of professional experience
Work History
Title Max
Assistant Store Manager
01.2025 - 11.2025
Job overview
- Assisted in daily store operations, ensuring compliance with company policies and procedures.
- Trained new employees on operational processes and customer engagement strategies.
- Monitored inventory levels, conducting regular audits to maintain stock accuracy.
- Collaborated with management to develop promotional campaigns that increased foot traffic.
- Processed payments for credit and debit cards and returned proper change for cash transactions.
Piedmont Midtown Regional
Patient Transporter
08.2023 - 12.2024
Job overview
- Safely transport patients to and from various hospital departments.
- Assist patients in and out of beds, wheelchairs, and stretchers.
- Follow proper infection control procedures.
- Communicate effectively with patients and healthcare staff.
- Ensure patient comfort and safety during transport.
- Maintain cleanliness and organization of transport equipment.
- Adhere to hospital policies and procedures.
- Aid nursing and medical staff as needed.
- Document transport activities accurately.
- Respond to emergency situations and follow protocol.
Ninsketches LLC
Self Employed Graphic Designer
01.2018 - Current
Job overview
- Meeting with clients to determine their design needs and objectives.
- Creating visual concepts that align with the client's brand identity and objectives.
- Developing and presenting design concepts to clients for approval.
- Collaborating with other designers, writers, and marketers to create cohesive campaigns and design solutions.
- Creating various types of design deliverables, including logos, branding materials, advertisements, brochures, packaging, and web graphics.
- Using software tools such as Adobe Creative Suite to create designs and layouts.
- Selecting and editing photos and illustrations for use in designs.
- Managing and organizing design files and assets.
- Ensuring that design projects are completed on time and within budget.
- Staying up to date on design trends, software updates, and industry standards.
- Side Job
Afni
Customer Service Representative
03.2020 - 09.2020
Job overview
- Attracted potential customers by answering product and service questions; suggesting information about other products and services.
- Opened customer accounts by recording account information.
- Maintained customer records by updating account information.
- Resolved product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
- Maintained financial accounts by processing customer adjustments.
- Recommended potential products or services to management by collecting customer information and analyzing customer needs.
- Prepared product or service reports by collecting and analyzing customer information.
- Contributed to team effort by accomplishing related results as needed.
Boys & Girls Club
Youth Activities Coordinator
07.2019 - 03.2020
Job overview
- Prepared equipment and organized supplies to facilitate learning.
- Helped participants enjoy activities while ensuring adherence to protocol.
- Collaborated with program director to optimize activities, lesson plans and policies.
- Diversified recreational offerings by building and overseeing activity schedule.
- Assisted with transporting and escorting program participants to, from and within program activity locations and on external trips.
- Gathered, prepared, operated and maintained all equipment and supplies necessary for planned activities.
- Promoted monthly events and activities to increase participation and revenue.
- Oversaw rigorous practice sessions to enhance individual skills and team gameplay.
- Put together and presented talks for interested groups to highlight program features, needs and successes.
- Advised children and helped to foster improved levels of self-worth and confidence.
- Monitored behavior in individual and group sessions and intervened when necessary.
- Liaised with family members to discuss progress and develop ongoing plans for counseling goals.
- Advocated for at-risk youth individuals and promoted helpful resources and programs to foster progress.
Rainbow Foods
Customer Service Cashier
11.2017 - 05.2019
Job overview
- Exchanged and returned items, noting all details in company database and placed returned merchandise in bins for restocking.
- Counted tills at beginning of shift with start money and balanced and reconciled register, reflecting financial discrepancies, refunds and account deferrals.
- Redeemed coupons and cross-sold products to maintain customer satisfaction levels.
- I greeted customers and responded to informational requests.
- Handled customer complaints and concerns promptly, escalating complex issues to direct supervisor for quick resolution.
- Processed credit card, EBT and gift certificate payments in electronic computer systems.
- Welcomed customers, helping them find necessary store items.
- Wrapped items and bagged purchases properly to prevent merchandise breakage.
- Answered questions about and demonstrated features of diverse merchandise to facilitate customer sales.
- Received product orders, unloaded merchandise and arranged store stock into appealing displays.
- Assisted with purchases, locating items and signing up for rewards programs.
Education
Kendrick High SchoolColumbus, GA
High School Diploma
01.2018
University Overview
Skills
- Report generation
- Credit card payment processing
- In-store support
- Customer relations
- Senior leadership support
- Adaptive team player
- Data evaluation
- Clerical support
- Conflict mediation
- Inbound and outbound calling
- Sales expertise
- Office equipment proficiency
- System implementation
- Process optimization
- Shipping and receiving understanding
- Materials transport
- Microsoft and Adobe Expert
- Crisis management
- Relationship building
- Youth counsel expertise
- Data Entry
- Cash handling accuracy
- Dispute mediation
- Relationship selling
- Merchandising knowledge
- Inventory control procedures
- Client account management
- Communication
- Problem-solving
- Time management
- Teamwork
- Adaptability
- Attention to detail
- Technical skills
- Leadership
- Creativity
- Emotional intelligence
Timeline
Assistant Store Manager
Title Max
01.2025 - 11.2025
Patient Transporter
Piedmont Midtown Regional
08.2023 - 12.2024
Customer Service Representative
Afni
03.2020 - 09.2020
Youth Activities Coordinator
Boys & Girls Club
07.2019 - 03.2020
Self Employed Graphic Designer
Ninsketches LLC
01.2018 - Current
Customer Service Cashier
Rainbow Foods
11.2017 - 05.2019
Kendrick High School
High School Diploma