ANITZA VALDES
Port Saint Lucie,FL
Summary
Proven professional with extensive experience as a Driver and Sales Associate at Target, adept in GPS route planning and delivering exceptional customer service. Demonstrates a clean driving record and problem-solving abilities, ensuring timely and safe deliveries. Achieved a notable increase in customer satisfaction through dedication and efficiency.
Overview
19
19
years of professional experience
Work History
Driver
Spark
11.2023 - Current
- Answered, scheduled, and responded to reservation calls at specific times and locations.
- Delivered goods and products to customer on time and in excellent condition.
- Followed all relevant traffic laws and safety regulations.
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
- Coordinated efficient routes to avoid delays and optimize schedules.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Provided exceptional customer service, addressing concerns and resolving issues promptly.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Collaborated effectively with dispatchers, ensuring efficient communication for route planning and adjustments.
Driver
Sky Top
09.2022 - 12.2024
- Answered, scheduled, and responded to reservation calls at specific times and locations.
- Delivered goods and products to customer on time and in excellent condition.
- Followed all relevant traffic laws and safety regulations.
- Coordinated efficient routes to avoid delays and optimize schedules.
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Communicated with dispatchers and other personnel to coordinate transportation schedules.
- Provided exceptional customer service, addressing concerns and resolving issues promptly.
- Ensured timely deliveries by strictly following routes, using GPS navigation systems, and staying updated on road conditions.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
Restocker
Target
08.2005 - 08.2022
- Unloaded arriving product stock and moved to store display areas.
- Maintained cleanliness and safety standards throughout the store, ensuring aisles remained free from obstructions during restocking activities.
- Improved store efficiency by swiftly restocking shelves and displays with accuracy.
- Assisted in maintaining accurate pricing throughout the store, updating price tags and confirming correct product placement during restocking activities.
- Recorded daily activities for inventory control.
- Maintained store assets with effective loss prevention strategies.
- Transported merchandise pallets to move in warehouse.
- Picked and packed order items.
- Labeled boxes, crates and containers with accurate order information, destinations and codes to minimize shipping errors.
- Maintained effective team member communication.
- Increased product turnover by rotating stock according to expiration dates and seasonal demands.
- Maintained well-organized restocking areas to avoid blocking aisles or creating safety hazards.
- Checked and pulled defective or expired products from shelves.
- Optimized shelf space utilization by rearranging displays for better visibility and accessibility of products.
- Participated in employee training programs, gaining insights into best practices for maximizing productivity while performing restocking duties effectively and efficiently.
- Assisted customers in locating products, providing exceptional service while restocking shelves.
Price Change Team Member
Target
08.2005 - 08.2022
- Maintained a high level of accuracy in updating electronic price tags, ensuring customers had access to the most up-to-date pricing information.
- Collaborated with department leads to align promotional pricing strategies, maximizing revenue potential across all product categories.
- Demonstrated adaptability by quickly adjusting to unexpected changes in pricing schedules or priorities as needed throughout each day''s tasks.
- Increased operational efficiency by maintaining organized records of completed price changes, facilitating easy reference for future audits or inquiries.
- Minimized pricing errors by conducting regular audits of product prices and shelf labels.
- Assisted in resolving customer disputes related to pricing issues, demonstrating excellent problem-solving skills and customer service abilities.
- Demonstrated strong attention to detail while verifying product codes and descriptions during the price change process.
- Pulled merchandise from inventory storage and documented quantities to maintain accuracy.
- Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.
- Picked and packed order items.
- Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
- Maintained store assets with effective loss prevention strategies.
- Reported and analyzed inventory data to help management strategically improve pricing and marketing strategies.
- Collaborated with stock manager to effectively cut down on defective items in storage and in shipments.
- Updated merchandise pricing to match new values and special promotional rates.
Sales Associate
Target
08.2005 - 08.2022
- Helped customers locate products and checked store system for merchandise at other sites.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Conducted product demonstrations to highlight features and redirect objections to positive aspects.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
- Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
Education
Comercio - Comercial
Habran Lincoln
Cuba07.1995
Skills
- Time Management
- Valid Driver's License
- Customer Service
- Clean Driving Record
- Problem-Solving
- Safe Driving Practices
- Punctual and Reliable
- Patience and understanding
- Flexible Schedule
- Punctuality
- GPS and route planning
Languages
Español
Full Professional
Inglés
Elementary
Timeline
Driver
Spark
11.2023 - Current
Driver
Sky Top
09.2022 - 12.2024
Restocker
Target
08.2005 - 08.2022
Price Change Team Member
Target
08.2005 - 08.2022
Sales Associate
Target
08.2005 - 08.2022
Comercio - Comercial
Habran Lincoln
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