Aniya Campbell
Tampa ,FL
Summary
Proven Administrative Assistant at Wool Plumbing Supply, adept in Microsoft Excel and fostering professional relationships, significantly enhanced office efficiency. Leveraged strong problem-solving skills and database management to streamline operations, achieving a notable increase in customer satisfaction. Expert in balancing detailed record-keeping with dynamic customer service.
Overview
7
7
years of professional experience
Work History
Administrative Assistant
Wool Plumbing Supply
3421 W Kennedy Blvd. Tampa Fl 33609
06.2024 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
Retail Sales Associate Part Time
Champs Sports
2223 N Westshore Blvd, Tampa, FL 33607
07.2023 - 07.2024
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
- Contributed to loss prevention efforts by maintaining vigilant awareness of potential theft risks on the sales floor and reporting suspicious activities as required.
New Store And Visual Merchandising
Floor & Decor
2913 N Dale Mabry Hwy, Tampa, FL 33607
08.2020 - 06.2024
- Maximized customer engagement by creating visually appealing window displays that showcased seasonal trends.
- Contributed to the development of company-wide visual merchandising guidelines, establishing best practices for stores across the region.
- Implemented creative solutions for space constraints, devising unique methods of showcasing products within limited square footage areas.
- Streamlined fixture setup processes, reducing time spent on labor-intensive tasks while maintaining high-quality presentations.
- Developed and executed floor plans for merchandise layouts, optimizing traffic flow and product visibility.
- Maintained strong vendor relationships, negotiating favorable terms for display materials and promotional collateral.
- Boosted sales through effective product presentation and strategic placement within the store.
- Increased overall store performance by conducting regular audits of visual merchandising practices and providing feedback for improvements.
After-School Program Leader
YMCA Of Tampa Fl
4411 S Himes Ave, Tampa, FL 33611
08.2019 - 01.2020
- Created fun, age-appropriate activities for school-age children.
- Monitored student safety while conducting indoor or outdoor activities.
- Assisted students with homework completion, providing individualized support and guidance as needed.
Cashier Team Lead
Dukin Donuts
3820 S Dale Mabry Hwy, Tampa FL 33611
06.2017 - 09.2018
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Assisted customers by answering questions and fulfilling requests.
- Communicated with customers and team members to solve problems.
Education
High School Diploma -
Blake High School
1701 N Blvd. Tampa Fl 3360705-2019
Skills
- Customer service
- Data entry
- Computer skills
- Office administration
- Microsoft Word
- Microsoft Excel
- Microsoft outlook
- Strong problem solver
- Scheduling
- Documentation and recordkeeping
- Professional communication
- Database entry
- Scheduling and calendar management
Accomplishments
- Training - Responsible for training all new employees to ensure continued quality of customer service.
Timeline
Administrative Assistant
Wool Plumbing Supply
06.2024 - Current
Retail Sales Associate Part Time
Champs Sports
07.2023 - 07.2024
New Store And Visual Merchandising
Floor & Decor
08.2020 - 06.2024
After-School Program Leader
YMCA Of Tampa Fl
08.2019 - 01.2020
Cashier Team Lead
Dukin Donuts
06.2017 - 09.2018
High School Diploma -
Blake High School