Aniya Campbell
Tampa ,FL
Summary
Proven Administrative Assistant at Wool Plumbing Supply, adept in Microsoft Excel and fostering professional relationships, significantly enhanced office efficiency. Leveraged strong problem-solving skills and database management to streamline operations, achieving a notable increase in customer satisfaction. Expert in balancing detailed record-keeping with dynamic customer service.
Overview
7
7
years of professional experience
Work History
Administrative Assistant
Wool Plumbing Supply
06.2024 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
Retail Sales Associate Part Time
Champs Sports
07.2023 - 07.2024
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
- Contributed to loss prevention efforts by maintaining vigilant awareness of potential theft risks on the sales floor and reporting suspicious activities as required.
New Store And Visual Merchandising
Floor & Decor
08.2020 - 06.2024
- Maximized customer engagement by creating visually appealing window displays that showcased seasonal trends.
- Contributed to the development of company-wide visual merchandising guidelines, establishing best practices for stores across the region.
- Implemented creative solutions for space constraints, devising unique methods of showcasing products within limited square footage areas.
- Streamlined fixture setup processes, reducing time spent on labor-intensive tasks while maintaining high-quality presentations.
- Developed and executed floor plans for merchandise layouts, optimizing traffic flow and product visibility.
- Maintained strong vendor relationships, negotiating favorable terms for display materials and promotional collateral.
- Boosted sales through effective product presentation and strategic placement within the store.
- Increased overall store performance by conducting regular audits of visual merchandising practices and providing feedback for improvements.
After-School Program Leader
YMCA Of Tampa Fl
08.2019 - 01.2020
- Created fun, age-appropriate activities for school-age children.
- Monitored student safety while conducting indoor or outdoor activities.
- Assisted students with homework completion, providing individualized support and guidance as needed.
Cashier Team Lead
Dukin Donuts
06.2017 - 09.2018
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Assisted customers by answering questions and fulfilling requests.
- Communicated with customers and team members to solve problems.
Education
High School Diploma -
Blake High School
1701 N Blvd. Tampa Fl 3360705-2019
Skills
- Customer service
- Data entry
- Computer skills
- Office administration
- Microsoft Word
- Microsoft Excel
- Microsoft outlook
- Strong problem solver
- Scheduling
- Documentation and recordkeeping
- Professional communication
- Database entry
- Scheduling and calendar management
Accomplishments
- Training - Responsible for training all new employees to ensure continued quality of customer service.
Timeline
Administrative Assistant
Wool Plumbing Supply
06.2024 - Current
Retail Sales Associate Part Time
Champs Sports
07.2023 - 07.2024
New Store And Visual Merchandising
Floor & Decor
08.2020 - 06.2024
After-School Program Leader
YMCA Of Tampa Fl
08.2019 - 01.2020
Cashier Team Lead
Dukin Donuts
06.2017 - 09.2018
High School Diploma -
Blake High School
Similar Profiles
NICOLE KOWALLISNICOLE KOWALLIS
Accounts Receivable Manager at Wool Plumbing SupplyAccounts Receivable Manager at Wool Plumbing Supply
Peterkin ReynoldsPeterkin Reynolds
CDL Truck Driver at Wool PlumbingCDL Truck Driver at Wool Plumbing
Franklyn M. TerryFranklyn M. Terry
Counter Salesperson at Ferguson Plumbing Supply / Plumbers SupplyCounter Salesperson at Ferguson Plumbing Supply / Plumbers Supply