Aniya Cleare

Transcribed phone messages and relayed to appropriate personnel. Maintained current and accurate medical records for patients. Adhered to strict HIPAA guidelines to protect patient privacy. Supported office staff and operational requirements with administrative tasks. Checked patient insurance, demographic, and health history to keep information current. Managed multi-line phone system and pleasantly greeted patients.

Packed items according to customer's specifications and requirements.

Verified orders for accuracy and completeness, ensuring all necessary components were included. Communicated effectively with other departments regarding order status updates. Unloaded incoming freight with a manual pallet jack or dock leveler. Labeled cartons correctly prior to shipping outbound packages. Collaborated with team members to ensure efficient workflow throughout the shift. Loaded items onto pallets or into containers for shipment.

Liaising with other departments such as kitchen staff regarding orders.

Leading and motivating a team of front-of-house personnel to deliver exceptional customer service. Identifying opportunities for increasing customer satisfaction levels. Managing cash handling procedures, including cashing up at the end of shifts. Maintaining high standards of cleanliness throughout the restaurant area. Welcomed each patron warmly, opened door and engaged guests to learn how to best serve needs. Bussed tables between courses, loading and unloading trays to expedite service.

Assisted customers with locating items within the store when requested.

Resolved discrepancies between POS system and physical money amounts in drawers at end of shift. Processed refunds and exchanges according to company policy. Maintained a clean work environment by sweeping floors and wiping down counters regularly. Identified discrepancies between actual sales figures and expected totals. Developed strong working relationships with team members to foster collaboration.

Maintained an up-to-date knowledge of all beauty products available for sale. Performed sales activities such as cashiering, stocking shelves, inventory management and customer service. Managed inventory levels by monitoring stock levels regularly. Educated customers about the proper use of cosmetics, fragrances and other beauty items. Maintained cleanliness of work area by wiping down counters, organizing shelves and disposing of trash appropriately. Created a positive shopping experience for each customer through effective communication skills.