Aniya Damper
Arlington,TX
Summary
Dynamic professional with proven expertise in customer service and safe food handling, honed at Wendy's and Foot Locker. Excelled in customer engagement and cash handling, significantly enhancing customer satisfaction and operational efficiency. Demonstrates integrity and clear communication, adept at driving results and exceeding employer expectations. Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
2
2
years of professional experience
Work History
Crew Member
Wendy's
06.2024 - Current
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Assisted other team members to achieve goals.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Operated cash register to ring up final bill and process various forms of payment.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Prepared products following restaurant, health, and safety standards and procedures.
Sales Associate
Foot Locker
11.2022 - 03.2024
- Answered customer questions about sizing, accessories, and merchandise care.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Engaged with customers to build rapport and loyalty.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Used in-store system to locate inventory and place special orders for customers.
- Listened to customer needs and desires to identify and recommend optimal products.
Education
High School Diploma -
Lamar High School
Arlington, TX05.2024
Skills
- Cooking
- Customer Service
- Beverage Preparation
- Safe Food Handling
- Customer Engagement
- Cleaning
- Integrity and Honesty
- Cash Handling
- Clear Communication
- Visual Communication
Timeline
Crew Member
Wendy's
06.2024 - Current
Sales Associate
Foot Locker
11.2022 - 03.2024
High School Diploma -
Lamar High School