Summary
Overview
Work History
Education
Skills
Timeline
Generic

Aniya Evans

Garland

Summary

Experienced individual providing high-quality administrative support to various departments. Highly organized and detail-oriented with great multitasking and task prioritization skills.

Overview

3
3
years of professional experience

Work History

Front Office Assistant

Davis Insurance
01.2025 - 04.2025
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
  • Managed data and correspondence to secure information across complex landscapes of organizational departments.
  • Responded to inquiries from callers seeking information.

Seasonal Sales Associate

Michaels Craft Store
09.2024 - 11.2024
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Solved customer challenges by offering relevant products and services.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Organized shelves to maintain store visual appeal, engage customers, and promote specific merchandise.

Front Office Assistant

Davis Insurance
06.2022 - 08.2023
  • I worked the summers of 2022 and 2023.
  • Enhanced customer satisfaction by promptly addressing inquiries and concerns at the front desk.
  • Streamlined office operations for increased efficiency through effective organizational tasks such as filing, scheduling, and data entry.
  • Facilitated seamless communication between departments by routing calls and relaying messages accurately and in a timely manner.
  • Maintained a professional and welcoming environment for clients, contributing to an overall positive experience.

Education

Associate of Applied Science -

Eastfield College
Mesquite, TX
05-2026

High School Diploma - undefined

Lakeview Centennial High School
Garland, TX
05.2023

Skills

  • Attention to detail
  • Listening Skills
  • Excellent communication
  • Telephone etiquette
  • Store Opening and Closing
  • Organizational skills
  • Time Management
  • Reception duties
  • Professional demeanor
  • Calendar management
  • Administrative skills

Timeline

Front Office Assistant

Davis Insurance
01.2025 - 04.2025

Seasonal Sales Associate

Michaels Craft Store
09.2024 - 11.2024

Front Office Assistant

Davis Insurance
06.2022 - 08.2023

High School Diploma - undefined

Lakeview Centennial High School

Associate of Applied Science -

Eastfield College

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