Aniya Lowery
Atlanta,GA
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
3
3
years of professional experience
Work History
DIY SELLER
AutoZone
06.2023 - Current
- Set and achieved company defined sales goals.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Built relationships with customers and community to promote long term business growth.
- Packed, labeled, and shipped products to customers, providing accurate delivery timelines.
- Kept detailed records of daily activities through online customer database.
- Managed over 20 customer calls per day.
Billing Assistant
Wagner INC
04.2021 - 03.2023
- Produced and mailed invoices, payment reminders and financial notices.
- Contacted customers and third party payers to pursue payments.
- Processed 30 incoming payments and outgoing refunds each week.
- Updated excel spreadsheets with tracking data.
- Assisted with billing inquiries and provided timely responses to enhance customer satisfaction.
- Monitored customer accounts to identify and rectify billing issues.
- Contacted clients with past due accounts to formulate payment plans and discuss restructuring options
- Generated monthly invoices for customers in multiple formats to provide transparency
Education
No Degree -
Newmanchester Highschool
Douglasville, GA05.2025
Skills
- Friendly and Personable
- Customer Engagement
- Competitor Analysis
- InventoryLab
- Marketing Strategies
- Stock Management
Cheerleading
I like to cheer. I've created amazing bonds over time. I also like cheerleading because Cheerleading requires athleticism, strength, flexibility, coordination, and dedication. With its great physical rewards, cheer is also a social, team-based activity that can help boost your self-confidence and leadership skills.
Timeline
DIY SELLER
AutoZone
06.2023 - Current
Billing Assistant
Wagner INC
04.2021 - 03.2023
No Degree -
Newmanchester Highschool