Summary
Overview
Work History
Education
Skills
Timeline
Cashier

Aniya Moodie

San Antonio

Summary

Dynamic customer service professional with a strong work ethic and proven conflict resolution skills, honed at AARP Services. Recognized for enhancing customer satisfaction and loyalty through effective communication and accurate information delivery. Proficient in cash handling and maintaining a clean environment, ensuring a positive experience for all customers.

Overview

2
2
years of professional experience

Work History

Cashier

Village Burger
01.2024 - 08.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.

Customer Service Representative

AARP Services
12.2023 - 05.2024
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs.
  • Assisted customers in navigating company website and placing online orders, improving overall user experience.
  • Collaborated with team members to develop best practices for consistent customer service delivery.

Assistant

New York Life Insurance Co
02.2023 - 11.2023
  • Answered incoming calls, responded to emails, faxes and other inquiries from customers and vendors.
  • Scheduled meetings, appointments and travel arrangements for staff members.
  • Entered data into databases accurately and efficiently.
  • Gathered and sorted data for reports and files.

Cashier

Swainson Catering
06.2022 - 12.2022
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Conducted price checks for special orders or discounts as requested by customers.
  • Ensured compliance with all safety regulations within the store environment.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Issued receipts, refunds, credits or change due to customers.
  • Resolved customer complaints professionally in accordance with company policy.

Education

Bachelor of Science - Exercise Science

Rome City Institute
Rome, Italy
05-2028

Hebron Christian Academy
Dacula, GA
05-2024

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Time management skills
  • Cash handling
  • Cleaning and sanitizing
  • Team collaboration

Timeline

Cashier

Village Burger
01.2024 - 08.2024

Customer Service Representative

AARP Services
12.2023 - 05.2024

Assistant

New York Life Insurance Co
02.2023 - 11.2023

Cashier

Swainson Catering
06.2022 - 12.2022

Bachelor of Science - Exercise Science

Rome City Institute

Hebron Christian Academy

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Aniya Moodie