Aniya Odom
San Antonio,Tx
Summary
I am a Customer Service Representatve with over 6 years of experience in handling a diverse pool of clients. My unique professional experience stems from years of providing excellent customer support, creative problem solving, and building customer loyalty.
Overview
5
5
years of professional experience
Work History
Pro Shop Attendant
Mission Del Lago Golf Course
05.2023 - 07.2024
- Developed strong rapport with customers by offering personalized recommendations based on their specific needs.
- Collaborated with fellow staff members to foster a positive work atmosphere and improve overall team performance.
- Established relationships with vendors to secure advantageous pricing deals on products sold within the Pro Shop.
- Conducted routine maintenance tasks on golf carts, maintaining optimal functionality for guest use.
Personal Shopper
Walmart Supercenter
05.2022 - 08.2022
- Provided Member service by acknowledging the Member, identifying their needs, assisting with purchasing decisions, locating merchandise, resolving issues and concerns, and promoting the Company's products and services
Party Host, Cashier, Floor Monitor
Urban Air Adventure Park
08.2019 - 08.2022
- Hosting Safety briefing sessions to large audiences
- Adhering to all Health and Safety procedures - maintaining high safety levels, ensuring and engaging a fun atmosphere for all customers
- Provided a positive customer experience with fair, friendly, and courteous service
- Register sales on cash register by scanning items, itemizing and totaling customer's purchases
- Resolving customers issues and answered questions, process party transactions
Sales Associate
Journeys
08.2020 - 01.2021
- Responsible for welcoming customers, maintaining floor appearance, directing customers to goods and operating cash registers
Education
Bachelor of Science - Psychology
University of The Southwest
Hobbs, NM05-2024
Graduate -
Brackenridge High School
San Antonio, Tx05.2022
Associates Degree - Science/Biology
St Phillips College
San Antonio, Tx01.2022
Skills
- Self-motivated
- Effective customer service
- Adaptability
- Communication and Interpersonal skills
- Detail Oriented
- People skills
- Collaboration skills
Timeline
Pro Shop Attendant
Mission Del Lago Golf Course
05.2023 - 07.2024
Personal Shopper
Walmart Supercenter
05.2022 - 08.2022
Sales Associate
Journeys
08.2020 - 01.2021
Party Host, Cashier, Floor Monitor
Urban Air Adventure Park
08.2019 - 08.2022
Graduate -
Brackenridge High School
Associates Degree - Science/Biology
St Phillips College
Bachelor of Science - Psychology
University of The Southwest
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