Aniya Payton
Slidell,LA
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
1
1
year of professional experience
Work History
Reciptionist
Massage Envy
Slidell, LA
04.2024 - 05.2024
- Greeted visitors and provided them with assistance.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled appointments for clients, customers, and other visitors.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
- Performed data entry tasks into various computer systems accurately and promptly.
- Updated daily log book with information about visitors entering the premises.
Assistant Manager
Claires Stores Inc
Slidell, LA
02.2024 - 04.2024
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Conducted regular performance reviews for employees to identify areas of improvement.
- Coordinated with other departments to ensure smooth flow of operations.
- Developed a system for tracking inventory and ordering supplies as needed.
- Ensured compliance with safety regulations and company policies.
- Monitored employee attendance records, timekeeping, and payroll information.
- Managed customer service inquiries and complaints in a timely manner.
- Organized training sessions for new hires to familiarize them with the workplace environment.
- Collaborated with management on developing strategic plans for achieving business goals.
- Maintained up-to-date knowledge of company products and services.
- Communicated regularly with customers to gain insights into their needs.
Part Time Keyholder
Journeys Shoes
Slidell, Louisianan
10.2023 - 02.2024
- Ensured store was opened and closed in a timely manner according to company policies.
- Maintained accurate records of merchandise, inventory levels, sales, returns, and staff transactions.
- Provided customer service including cashiering, merchandising and restocking shelves.
- Assisted customers with product selection and resolving complaints.
- Supervised employees by providing direction on tasks and expectations regarding customer service standards.
- Reconciled daily sales receipts against cash drawer for accuracy.
- Performed daily banking duties such as deposits and withdrawals of funds from registers.
- Identified potential shoplifters through observation of suspicious behavior or activities.
- Verified accuracy of register tills at beginning and end of shift.
- Organized backroom storage areas to maximize efficiency of space utilization.
- Monitored employee performance to ensure adherence to company policies and procedures.
Education
High School Diploma -
Slidell High School
Slidell, LA12-2019
Skills
- File Management
- Administrative Support
- Data Entry
- Technical Support
- Office Management
- Bookkeeping
- Project Coordination
- Scheduling appointments
- Positive and professional
- Organization skills
- Time Management
- Multi-line telephone skills
- Business Administration
- Multi-Line Telephone Systems
Timeline
Reciptionist
Massage Envy
04.2024 - 05.2024
Assistant Manager
Claires Stores Inc
02.2024 - 04.2024
Part Time Keyholder
Journeys Shoes
10.2023 - 02.2024
High School Diploma -
Slidell High School