Aniya Roberts
Jonesboro,GA
Summary
Professional clerk with comprehensive experience in administrative tasks and office management. Skilled in data entry, record keeping, and customer service, ensuring smooth and efficient operations. Strong focus on team collaboration, adaptability to changing needs, and achieving results. Reliable with excellent organizational skills and proactive approach to problem-solving.
Overview
8
8
years of professional experience
Work History
Clerk
GXO LOGISTICS
04.2020 - Current
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
- Supported administrative staff with timely completion of daily tasks, ensuring smooth office operations.
- Enhanced office organization with regular maintenance of files, records, and supplies inventory.
- Enhanced customer service with timely and accurate information when handling inquiries.
- Maintained confidentiality of sensitive information, adhering strictly to privacy policies.
- Improved office efficiency by digitizing paper files and organizing digital records.
Automated Logistical Specialist (92A)
ARMY
08.2017 - 04.2020
- Managed a team of logistical support personnel, providing direction and guidance to help them excel in their roles.
- Prepared detailed reports on logistical activities for leadership review, highlighting areas requiring improvement or additional resources.
- Supervised maintenance schedules for vehicles and equipment within the unit''s fleet, ensuring optimal functionality throughout deployment periods.
- Participated in continuous improvement initiatives by identifying opportunities for increased efficiency and effectiveness within the logistical operations.
- Trained new personnel on logistical software systems, fostering effective use and increasing overall productivity.
- Maintained accountability for millions of dollars'' worth of equipment, ensuring proper storage and tracking procedures were followed.
Education
Nursing
Chamberlain University School of Nursing
Atlanta, GA09-2026
Skills
- Attention to Detail
- Communication Skills
- Teamwork and organization
- Adaptability
- Technical Skills
- Professionalism & Interpersonal Skills
- Conflict Resolution & Patience
- Record Management
- Dependability & Initiative
- Prioritization Under Pressure
- Critical Thinking & Problem Solving
Timeline
Clerk
GXO LOGISTICS
04.2020 - Current
Automated Logistical Specialist (92A)
ARMY
08.2017 - 04.2020
Nursing
Chamberlain University School of Nursing
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