Aniya Williams
Wilmington,NC
Summary
Compassionate and dedicated CNA with extensive experience at Certified Nursing Assistance, skilled in vital signs monitoring and patient care. Proven ability to enhance patient satisfaction through empathetic communication and effective collaboration with healthcare teams. Committed to maintaining confidentiality and delivering individualized care, ensuring comfort and dignity for all patients.
Overview
4
4
years of professional experience
1
1
Certification
Work History
CNA
Certified Nursing Assitance
08.2024 - Current
- Assisted patients with daily living activities, ensuring comfort and dignity.
- Monitored vital signs, documenting changes to inform healthcare team.
- Collaborated with nursing staff to develop and implement care plans.
- Provided emotional support to patients and families during challenging times.
- Maintained cleanliness of patient areas, adhering to infection control standards.
- Advocated for patient needs within multidisciplinary teams, enhancing overall care quality.
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Reduced patient stress levels through effective communication and active listening skills.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
- Oversaw and maintained patients' rooms, group living areas, and nurse stations.
- Assisted in emergency situations under the direction of nursing supervisors or physicians, providing crucial support during life-saving interventions.
- Conducted routine safety checks on equipment, promptly reporting any malfunctions or safety concerns to appropriate personnel.
- Collaborated with interdisciplinary healthcare teams to develop and implement individualized care plans for patients.
- Administered prescribed medications under the supervision of a registered nurse, ensuring adherence to safety protocols.
RCA
Resident Care Associte
03.2023 - 07.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Proved successful working within tight deadlines and a fast-paced environment.
- Worked well in a team setting, providing support and guidance.
- Excellent communication skills, both verbal and written.
Costumer Service Associate/Crew Team Member
Up Front Costumer Service
03.2022 - 05.2023
- Assisted customers in resolving inquiries and complaints efficiently.
- Utilized CRM software to track customer interactions and improve service quality.
- Collaborated with team members to streamline processes and enhance customer experience.
- Educated customers on product features and services to promote informed decision-making.
- Trained new associates on customer service protocols and company policies effectively.
- Collaborated with team members to achieve monthly targets and optimize workflow efficiency.
- Managed high call volume with exceptional time management skills, minimizing wait times for customers.
- Trained new associates in company policies and procedures, fostering a supportive work environment.
- Handled billing and payment issues by following guidelines and resolving disputes.
- Enhanced customer loyalty by providing empathetic and efficient resolution to issues.
Education
No Degree - Nursing
Cape Fear Community College
Wilmington, North Carolina, NC09-2025
High School Diploma -
John T Hoggard
Wilmington08-2023
Skills
- Time management
- Patient care
- Vital signs monitoring
- Compassion and empathy
- Bathing assistance
- Attention to detail
- HIPAA compliance
- Feeding assistance
- Basic life support
- Dressing assistance
- Maintaining confidentiality
- Compassionate communication
- Patient transfers
- Emotional support
- Complex Problem-solving
- Emergency response
- Clinical documentation
- Wound care
- Problem-solving
- Multitasking and organization
- Team collaboration
- Active listening
- Flexibility and adaptability
- Conflict resolution
- Health monitoring
- Medication assistance
- Lifting and transferring
- Patient hygiene assistance
- Toileting assistance
- Compassionate
- Patient lifting
- Safety precautions
- Recording vital signs
- Reliable team player
- Collecting vital signs
- Electronic charting
- Patient-focused care
- Compassionate caregiver
- Patient management
- Valid [state] driver's license
- Patient relations
Certification
- CNA - Certified Nurse Assistant
Timeline
CNA
Certified Nursing Assitance
08.2024 - Current
RCA
Resident Care Associte
03.2023 - 07.2024
Costumer Service Associate/Crew Team Member
Up Front Costumer Service
03.2022 - 05.2023
No Degree - Nursing
Cape Fear Community College
High School Diploma -
John T Hoggard