Aniyah Carrion
Denver,CO
Summary
Reliable professional with background in customer-facing roles, excelling in highly productive environments where task efficiency is paramount. Skilled in accurate cash handling, inventory management, and customer service, ensuring smooth and efficient transaction processes. Possess strong communication skills, problem-solving abilities, and adaptability to meet diverse customer needs and enhance overall satisfaction. Committed to contributing positively to team dynamics through effective collaboration and support.
Overview
1
1
year of professional experience
Work History
Customer Service/Customer Service Cashier
Walmart
Denver, CO
07.2023 - 09.2023
- Received payment by cash, check, credit cards, vouchers or automatic debits.
- Maintained current knowledge of store promotions to highlight sales to customers.
- Greeted customers and responded to informational requests.
- Greeted customers and provided friendly customer service.
- Followed established loss prevention procedures when dealing with suspicious customers or activities.
- Operated cash registers to process payments for goods and services.
- Scanned items and checked pricing on cash register for accuracy.
- Provided excellent customer service by helping customers locate items they were looking for.
- Assisted co-workers with tasks as needed to ensure smooth operations of the store.
- Processed returned merchandise by strictly following store return and exchange procedures.
Customer Service Floor Attendant
FLIK Hospitality Group
Denver, CO
01.2023 - 05.2023
- Monitored activities to enforce rules and safety procedures or arrange removal of unruly patrons.
- Provided customer service by answering questions and resolving complaints.
- Monitored, maintained or secured inventory to reduce loss.
- Trained new Floor Attendants on proper procedures for stocking shelves, operating register systems.
- Maintained records of inventory levels and restocked items as necessary.
- Inspected flooring for any damages or repairs needed.
- Cleaned floors, vacuumed carpets, and dusted surfaces to maintain cleanliness of store environment.
- Recorded details of attendance or sales activities.
- Managed crowds and monitored safety during performances.
Education
High School Diploma -
KIPP Northeast Denver Academy
Denver, CO05.2022
Bachelor of Science - Psychology
CU Denver
Denver, CO02.2025
Skills
- Multitasking and organization
- Communication skills
- Retail sales
- Food service
- Data entry proficiency
- Guest services
- Restaurant experience
- Payment collection
- Customer service
- Cash handling expertise
- Hospitality
- Check processing
- Telephone management
- Customer satisfaction
- Refund handling
- Cash register operation
- Inventory management
- Payment processing
Languages
English, Fluent
Timeline
Customer Service/Customer Service Cashier
Walmart
07.2023 - 09.2023
Customer Service Floor Attendant
FLIK Hospitality Group
01.2023 - 05.2023
High School Diploma -
KIPP Northeast Denver Academy
Bachelor of Science - Psychology
CU Denver