Aniyah Cheeseborough
Philadelphia,PA
Summary
Driven to foster superior service through dedication. With 4 years of experience in guests and patient services, and maintaining 3 years of ample knowledge about nursing practices and techniques, I am goal-oriented and eager to improve team productivity and maximize patient health. I excel in fast-paced environments with motivational leadership style and a hardworking mindset. I am a committed direct care worker bringing success in healthcare roles. While being skilled at assisting with daily living activities and meal preparation, I focus on maintaining client safety and comfort through continuous monitoring and care.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Student Nurse
Accela Rehab and Care Center at Somerton
Philadelphia, PA
01.2023 - 11.2023
- Observed and communicated changes in patient's condition to registered nurse on duty.
- Operated under direction of licensed nursing professionals and pursued opportunities to learn new skills.
- Responded to emergency situations with speed, expertise and level-headed approaches to provide optimal care, support and life-saving interventions.
- Verified menu and current diet order to deliver meal trays and snacks to patient's.
- Cared directly for patients by assisting with daily living activities and mobility needs.
- Observed strict safety measures, including checking medication dosages before administration to patients.
- Maintained confidentiality of patient records according to HIPAA guidelines.
- Maintained accurate documentation of patient information, including vitals, assessments, and lab results.
- Supported personal hygiene needs of patients and monitored fluid input and output for permanent records.
- Assessed the effectiveness of care plans, made modifications as necessary, and implemented changes.
Patient Sitter
St. Christopher's Hospital for Children
Philadelphia, PA
11.2022 - Current
- Maintain a clean and well-organized environment for client happiness and safety.
- Improve patient outlook and daily living through compassionate care.
- Aide with mobility and independence for disabled individuals while continually monitoring safety.
- Monitor health and well-being of clients and reported significant health changes.
- Maintain compliance with HIPAA protocols to safeguard patient privacy.
Home Health Aide
Golden Health Services LLC
Philadelphia, PA
04.2022 - Current
- Assist clients with bathing, dressing and incontinence care.
- Help clients stay happy and healthy by providing mental and emotional support.
- Maintain a clean and well-organized environment for clients happiness and safety.
- Developed a strong and trusting rapport with patients to facilitate smooth, quality care.
- Tracked and reported clients' progress based on observations and conversations.
- Followed HIPAA regulations to maintain confidentiality of sensitive patient information.
Guest Service Agent/Night Audit Assistant
Wyndham Hotel and Resort
Philadelphia, PA
03.2022 - 11.2023
- Handled payment processing and provided customers with receipts and proper bills and change.
- Responded to guests, including email, telephone and in-person inquiries.
- Resolved guest challenges and complaints by applying resourceful and actionable solutions.
- Streamlined daily operations, including check-in and check-out processes, to increase efficiency and satisfaction.
- Established knowledge of local restaurants, historic sites, nightlife and shows so that such information could be given to interested guests.
- Generated reports detailing daily actions, guest numbers, accounting expenses and income and room service usage.
- Balanced hotel accounts at end of each shift.
- Maintained important files, running reports and delivering updates on occupancy and revenue.
Concierge
First Impression Staffing, LLC
Philadelphia, PA
10.2020 - 03.2022
- Arranged special accommodations for guests to enhance visitor experiences.
- Acknowledged and greeted guests entering or leaving building, promoting pleasant environment.
- Scheduled conference room and other reservations using proprietary software.
- Entered work orders for housekeeping, pest control and maintenance issues.
- Handled mail and package deliveries, keeping items secure.
- Directed incoming calls and messages to appropriate staff or residents.
- Updated front desk's concierge book to maintain most relevant visitor information.
- Followed established security and safety procedures and posted orders to include enforcement of company rules, policies and regulations.
- Secured personnel and premises by inspecting buildings and patrolling property.
- Checked footage and live feeds from surveillance cameras for trespassers and criminal activity.
- Verified photo IDs and tickets to allow guests passage.
Education
Certificate - Practical Nursing (LPN)
Prism Career Institute
Philadelphia, PASome College (No Degree) - Practical Nursing (LPN)
Pennsylvania Institute of Technology
Media, PAPsychology & Sociology
Temple University
Philadelphia, PAPsychology
Indiana University of Pennsylvania
Indiana, PAHigh School Diploma -
Philadelphia High School For Girls
Philadelphia, PA08.2018
Skills
- Team Work
- Compassion
- Communication
- Critical Thinking
- Professionalism
- Cultural Competency
- Urgent/Emergency Care
- Technology
- Implementing Changes in Health Care Plans
- Guest relations
- Issue resolution
- Writing and verbal communication
Certification
- Basic Life Support (BLS) certified through American Heart Association
- High School Diploma
- CPR & AED
Accomplishments
- Recognized as employee of the month for outstanding performance and team contributions.
- Led team to achieve enhancement of quality patient care, earning recognition from upper management and financial reward.
- Developed great rapport with new and former patients.
- Recognized for exceptional attendance.
- Recognized for my stupendous ability to work under pressure, in a fast pace environment.
- Complimented by multiple guests for phenomenal customer service.
Hands-on Clinical Experience
- Vital signs
- Peripheral edema care
- Accu-Chek monitoring
- Morning (AM) care
- Wound care
- Tracheostomy Care
- Stoma Care
- Partial and complete bed baths
- Linen changing
Timeline
Student Nurse
Accela Rehab and Care Center at Somerton
01.2023 - 11.2023
Patient Sitter
St. Christopher's Hospital for Children
11.2022 - Current
Home Health Aide
Golden Health Services LLC
04.2022 - Current
Guest Service Agent/Night Audit Assistant
Wyndham Hotel and Resort
03.2022 - 11.2023
Concierge
First Impression Staffing, LLC
10.2020 - 03.2022
Certificate - Practical Nursing (LPN)
Prism Career Institute
Some College (No Degree) - Practical Nursing (LPN)
Pennsylvania Institute of Technology
Psychology & Sociology
Temple University
Psychology
Indiana University of Pennsylvania
High School Diploma -
Philadelphia High School For Girls
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