Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Aniyah Cooley

Township of Hamilton,NJ

Summary

Proven leader in high-stakes environments with a strong focus on customer relations management and quantitative analysis. Successfully enhanced security protocols, resulting in a 20% reduction in incident reports. Skilled in project management and analytical report composition, consistently driving operational efficiencies and boosting team performance. Dedicated to fostering innovative solutions that elevate organizational success.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Security Officer

HARVARD PROTECTION SERVICES
Florence, NJ
- Current
  • Monitored environment to detect suspicious and unsafe activity.
  • Welcomed customers, visitors, staff, tenants, and guests with professionalism.
  • Handled incoming calls with professionalism.
  • Allowed access to authorized personnel and oversaw building entry and exit points.
  • Conducted necessary area patrols utilizing foot and vehicle methods.
  • Monitored exiting staff to prevent theft of company assets.
  • Adhered to standardized protocols for emergency action planning.
  • Supervised various alarms and systems to ensure optimal operation.
  • Compiled detailed reports documenting accidents, incidents, and suspicious activities.
  • Monitored entire building using walkie-talkie to inspect checkpoints and rackings.
  • Secure and release trailers in Trucker's Lounge.
  • Searched individuals and baggage for weapons and other prohibited items.
  • Maintained high levels of alertness throughout shifts.
  • Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.

Warehouse Area Manager

Burlington Coat Factory
Burlington, NJ
01.2022 - 07.2024
  • Directed and managed receiving operations to ensure seamless workflow.
  • Manage work allocation for staff in both supervised and unsupervised conditions.
  • Conduct training sessions for both new and experienced employees on work assignment techniques.
  • Created detailed daily production reports following end-of-day analysis.
  • Utilized RF technology for communication solutions.
  • Executed same duties and responsibilities as employees.
  • Ensured team adherence to company safety standards.
  • Researched unlabeled QV items to direct them to the correct department.
  • Finalized BOL pack.
  • Collaborated with cross-functional teams to maintain seamless operations.
  • Utilized Outlook, Excel Sheets, Jasper, WMS, and YMS for daily task execution.
  • Provided assessments on team performance and attendance.
  • Addressed employee concerns during meetings.
  • Maintained optimal stock levels of office and essential supplies.
  • Sorted and directed incoming and outgoing mail to designated departments.
  • Entered and processed service requests accurately.
  • Maintained accurate and current records.
  • Processed timesheets and handled absentee request forms daily.
  • Optimized production by implementing superior quality control.

Assistant Manager (MIT)

Walgreens
Ewing, NJ
01.2020 - 12.2021
  • Greeted customers and patients, providing tailored assistance with products and services.
  • Addressed customer issues effectively to maintain positive experiences.
  • Managed keyholder responsibilities for store opening and closing.
  • Develop work schedules and evaluate time-off requests.
  • Trained team members in warehouse and vendor ordering procedures during order creation, review, and receipt.
  • Registered all relevant sales using assigned cash register.
  • Performed resets and implemented revisions.
  • Ensured precise inventory counts across various departments, stockroom, and overstock locations.
  • Executed Outdate program adherence in collaboration with team members.
  • Conducted essential pricing tasks for the department.
  • Oversees exterior and interior maintenance, maintaining clean, orderly store conditions.
  • Facilitate stock rotation using the first-in, first-out method.
  • Provided assistance at the pharmacy.
  • Ensures adherence to company policies and procedures.

Education

High School Diploma -

Trenton Central High School

Skills

  • Customer Relations Management
  • Quantitative Analysis Expertise
  • Analytical Report Composition
  • Project/Office Management

Certification

  • Cosmetology License, 07/24,
  • CCMA Certification in Progress, with estimated graduation date August 3rd 2025.
  • NJ Certified Security Officer (SORA), Exp.10/26

Timeline

Warehouse Area Manager

Burlington Coat Factory
01.2022 - 07.2024

Assistant Manager (MIT)

Walgreens
01.2020 - 12.2021

Security Officer

HARVARD PROTECTION SERVICES
- Current

High School Diploma -

Trenton Central High School

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Aniyah Cooley