Aniyah Cooley
Township of Hamilton,NJ
Summary
Proven leader in high-stakes environments with a strong focus on customer relations management and quantitative analysis. Successfully enhanced security protocols, resulting in a 20% reduction in incident reports. Skilled in project management and analytical report composition, consistently driving operational efficiencies and boosting team performance. Dedicated to fostering innovative solutions that elevate organizational success.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Security Officer
HARVARD PROTECTION SERVICES
Florence, NJ
- Current
- Monitored environment to detect suspicious and unsafe activity.
- Welcomed customers, visitors, staff, tenants, and guests with professionalism.
- Handled incoming calls with professionalism.
- Allowed access to authorized personnel and oversaw building entry and exit points.
- Conducted necessary area patrols utilizing foot and vehicle methods.
- Monitored exiting staff to prevent theft of company assets.
- Adhered to standardized protocols for emergency action planning.
- Supervised various alarms and systems to ensure optimal operation.
- Compiled detailed reports documenting accidents, incidents, and suspicious activities.
- Monitored entire building using walkie-talkie to inspect checkpoints and rackings.
- Secure and release trailers in Trucker's Lounge.
- Searched individuals and baggage for weapons and other prohibited items.
- Maintained high levels of alertness throughout shifts.
- Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.
Warehouse Area Manager
Burlington Coat Factory
Burlington, NJ
01.2022 - 07.2024
- Directed and managed receiving operations to ensure seamless workflow.
- Manage work allocation for staff in both supervised and unsupervised conditions.
- Conduct training sessions for both new and experienced employees on work assignment techniques.
- Created detailed daily production reports following end-of-day analysis.
- Utilized RF technology for communication solutions.
- Executed same duties and responsibilities as employees.
- Ensured team adherence to company safety standards.
- Researched unlabeled QV items to direct them to the correct department.
- Finalized BOL pack.
- Collaborated with cross-functional teams to maintain seamless operations.
- Utilized Outlook, Excel Sheets, Jasper, WMS, and YMS for daily task execution.
- Provided assessments on team performance and attendance.
- Addressed employee concerns during meetings.
- Maintained optimal stock levels of office and essential supplies.
- Sorted and directed incoming and outgoing mail to designated departments.
- Entered and processed service requests accurately.
- Maintained accurate and current records.
- Processed timesheets and handled absentee request forms daily.
- Optimized production by implementing superior quality control.
Assistant Manager (MIT)
Walgreens
Ewing, NJ
01.2020 - 12.2021
- Greeted customers and patients, providing tailored assistance with products and services.
- Addressed customer issues effectively to maintain positive experiences.
- Managed keyholder responsibilities for store opening and closing.
- Develop work schedules and evaluate time-off requests.
- Trained team members in warehouse and vendor ordering procedures during order creation, review, and receipt.
- Registered all relevant sales using assigned cash register.
- Performed resets and implemented revisions.
- Ensured precise inventory counts across various departments, stockroom, and overstock locations.
- Executed Outdate program adherence in collaboration with team members.
- Conducted essential pricing tasks for the department.
- Oversees exterior and interior maintenance, maintaining clean, orderly store conditions.
- Facilitate stock rotation using the first-in, first-out method.
- Provided assistance at the pharmacy.
- Ensures adherence to company policies and procedures.
Education
High School Diploma -
Trenton Central High School
Skills
- Customer Relations Management
- Quantitative Analysis Expertise
- Analytical Report Composition
- Project/Office Management
Certification
- Cosmetology License, 07/24,
- CCMA Certification in Progress, with estimated graduation date August 3rd 2025.
- NJ Certified Security Officer (SORA), Exp.10/26
Timeline
Warehouse Area Manager
Burlington Coat Factory
01.2022 - 07.2024
Assistant Manager (MIT)
Walgreens
01.2020 - 12.2021
Security Officer
HARVARD PROTECTION SERVICES
- Current
High School Diploma -
Trenton Central High School
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